As an expert in SaaS platforms (specifically in the public sector), I consult with businesses on common prospect pain points, competitive landscapes, pricing models, sales and marketing tactics, and more.My specific areas of expertise are in learning management software (LMS), document/risk management software, and human capital management software.

I strategically manage and produce a content funnel that adds value to prospects, educates them on our solution, and nurtures them to business.

I present the best web-based cloud solution in the world to agencies and organizations struggling to effectively manage their documents.

Armed with the necessary skills and experience, I set out to market for local small businesses in the Orlando area on a freelance basis, providing web design, social media management, content creation, and customer service for clients.

I worked closely with the CEO of a software company to build customer relationships, leverage social media influence and forge a reputable online brand. Some highlights:• I constructed a digital marketing plan for social media from the ground up, complete with posting calendars and metric analysis. My efforts caused the company's fairly dormant social media presence to grow in likes and engagement, resulting in higher sales numbers.• I interacted and grew close to many customers and fans of the software, building personal relationships that have even lasted beyond my time with the company.• I've published numerous blogs and created graphics to promote the software through digital channels.

I oversee and personally execute all outreach initiatives for marketing and promotion of the FirstLight brand, including designing, maintaining and writing for the Caregiving at Home blog. I also manage all of the businesses social media accounts including Facebook, Twitter and email lists.

I worked alongside a team of over 100 Apple employees, ensuring the smooth operation and functionality of our Store. As a specialist, I would oversee the sales floor, providing Apple solutions for customers and answering technical questions. As my tenure unfolded, I grew more involved the Business Team, which functioned as a point of contact for local businesses to receive support, product and information from Apple. I also facilitated training sessions of Apple's hardware and software for both customers and employees.

I specialized in selling cell phones as well as contracted plans through their various providers. I also maintained the store and handling cashiering responsibilities.