GTT, a global internet service provider, offered me the opportunity to exercise my strengths in building customer relationships and driving the momentum of the sales lifecycle.Within the company I supported a team of sales reps and customer account managers cultivating long-term client relationships and fostering a deeper understanding of our services through discussions, exploration, and training. I was a GTT evangelist, promoting their vision, strategy, and technology to potential customers all over the country. My comprehensive understanding of the products, technology, and process allowed me to be a resource guiding customers through our network possibilities and the adoption of new technologies. With product training and my background in technology, I was fortunate to be welcomed as a trusted technical advisor supporting multiple regions as well as other internal teams. This promoted customer confidence in our team, the company, as the services we offered.I also had opportunities to participate in Global RFP's POC's, generating network designs and assisting in service engineering plans. I regularly collaborated with product managers to ensure proper service expectations, product roadmaps, all while building robust integration plans for both national as well as global deployments. I was also tasked with being the technical resource for all Quarterly Business Reviews pertaining to my team's assigned accounts. My work securing globally recognizable accounts proved my ability to nurture enduring client relationships and ability to deliver complex connectivity solutions on a global scale.Technical Expertise▪️ Private WAN Connectivity▪️ Direct Connectivity to various CSP environments▪️ Secure Internet Access▪️ Disaster Recovery Design▪️ Network Security and Compliance▪️ Enhanced Voice & Messaging Services

During the pandemic, I took my career experience in a new direction. For two years, I assisted an demolition services company by streamlining their business processes and managing large-scale projects for some of the largest companies in the world.This role offered me the opportunity to use my skills as a solutions leader in a new environment. I leveraged my experience managing large-scale projects and leading teams while also harnessing my technical background for internal projects. I created systems to streamline processes and further increased opportunities to improve opportunities and existing vendor relationships. Although most of my work up until this point was done in promoting the sale of networking services, MIWEC required similar skills for a much more tangible end product. I also gained experience working with both state and federal environmental agencies as I guided each major project through processes and pipelines to complete complex projects. I also utilized my expertise in vendor relations by networking with 3rd party resale partners to resell major industrial assets, such as generators, turbines, chilling units, and other industrial equipment.Successfully managing and executing on large scale demolitions and environmental projects required learning new skills in both construction & leadership and was a great learning experience for me.

I played a crucial role in driving sales and implementing UCaaS software during my tenure at Stage2Networks. Working with my teams, I helped to grow the company’s revenue from $450K to $2.5M, growing to 10M over the course of 10 years.By spearheading a lean, growth team initiative, my focus was meeting revenue targets and developing new business development strategies. The team was successful in scaling operations and effectively optimizing resources in order to reach our goal. Through our planning and execution, my teams and I delivered results, propelling revenue and scaling operations to promote substantial business growth.Over the course of 5 years, I also diligently cultivated and nurtured strategic relationships with the agent/partner community, network carriers, hardware vendors, and application integrators. I believe in the importance of building strong relationships in order to strengthen the business. My expertise enabled me to provide clients with technical guidance and support, ensuring they had access to cutting-edge solutions tailored to their needs.

Meritoriously awarded Non-Commissioned OfficerSingle Channel, Multichannel, and Microwave Radio Operator PLRS Master Station OperatorSecurity ClearanceAwarded Navy Achievement Medal