WatchBox is the world’s leading platform for the buying, selling, and trading of collectible luxury timepieces; fueled by technology, innovation, and unmatched global experience in the luxury watch market. With a vibrant online community, and offices and showrooms in the United States, Hong Kong, Singapore, Switzerland, and Dubai.Our core brand profile reflects the most respected luxury watch houses and emerging independent brands and watchmakers; from Patek Philippe, Rolex, Audemars Piguet, and A. Lange & Söhne, to F.P. Journe, H. Moser & Cie., De Bethune, Greubel Forsey, and more.

•Salesforce.com Business Analyst and System Administrator - Develop, implement and maintain global Customer Relationship Management system for users in the Americas, Europe, and Asia•Design and configure Sales and Service clouds using standard and custom objects•Experience with Classic and Lightning•Proficient with flows and processes, familiarity with Apex and Visualforce•Manage outside developers - provide requirement specifications, support development sprits and testing•Follow System Development Life Cycle (SDLC) best practices to ensure system stability and error free deployments•Integration of Marketo, SAP, Workfront, and custom business systems with Salesforce •Project management, change management, and process improvement•SAP Business Analyst - Supported SAP implementations at 5 sites in 3 regions•Configuration experience in SD. Support data migration and custom enhancements•Participate in scoping, cleansing, conversion, and validation activities•Informatica System Administrator – Work with Business Intelligence team to develop SQL queries and processes facilitating data integration between ERP & CRM systems•SuccessFactors System Administrator – Supported the implementation of Human Resource Information System•Learning Management System Administrator – Led the development of the LMS and the creation of contentResponsibilities in all of these functions include:•Interfacing with functional process owners and users to identify, define and document requirements and objectives, current procedures, problems, and levels of systems access•Analysis and evaluation of existing business processes related to multiple functional areas: sales, marketing, service, support, engineering, finance, and operations•Defining and documenting system processes in support of business procedures•Performing system configuration•Developing functional specifications for technical consultants•Performing unit and integration testing•Provide training and documentation

•Salesforce.com System Administrator •Integrate Marketing (Marketo) and Sales (Salesforce.com) systems and develop lead management process•Initiate and lead kaizen to redesign the global resales processing system to enhance coding accuracy and data integrity•Coordinate the creation of and training on reports for updated resales data•Process and manage resales data for distributor performance evaluation•Design and implement a new Partners for Growth program as a member of the Distribution Business Process Network. Develop, define and document program requirements and incentives •Act as global coordinator for Partners for Growth automation initiatives•Design and conduct program and product training webinars and on site sessions•Development of system automation for multiple cross functional initiatives including account coding, pricing requests, and new product alerts. •Administer and analyze key metrics including purchases, resales, legacy and strategic product growth, marketing activity, and training participation

•Participated on SAP implementation team•Provide value-added support for custom engineered solutions to global durable goods industries•Interact with original equipment manufacturers and distributors to support with products, inventory, manufacturing and delivery schedules•Coordinate with production planners, operations, quality assurance, and accounting to support customer programs•Supported coordination of international manufacturing facility transfers