Matt Krichbaum

Matt Krichbaum Email and Phone Number

VP - Service Operations at 8x8, Inc. @ 8x8, Inc.
Matt Krichbaum's Location
Minneapolis, Minnesota, United States, United States
Matt Krichbaum's Contact Details

Matt Krichbaum personal email

n/a

Matt Krichbaum phone numbers

About Matt Krichbaum

- Seasoned technology professional with expertise in multiple technical areas. - Valued member of several executive teams.- Have participated in multiple succesful IPO and liquidity events. - Proven track record of being able to build organizations that can scale up or down. - Technically savoy with ability to match business goals/needs with proper IT resources/spending. - Can translate executive goals to IT reality and conversely translate IT issues to layman's terms to best align business and technology. - Goal oriented and operationally/process focused.Specialties: Expertise in Global Operations, Management, Architecture, Compliance, Outsourcing, Vendors.

Matt Krichbaum's Current Company Details
8x8, Inc.

8X8, Inc.

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VP - Service Operations at 8x8, Inc.
Website:
8x8.com
Matt Krichbaum Work Experience Details
  • 8X8, Inc.
    Vp - Service Operations
    8X8, Inc. Sep 2011 - Present
    Campbell, Ca, Us
    Communications Transformed! 8x8 (EGHT, trading on NASDAQ) is a leading SaaS technology platform provider of cloud unified communications/messaging (UCaaS), phone, video, contact center (UCaaS) and enterprise API (CPaaS) solutions with more than two million business users worldwide and is truly disrupting the Unified Communications space. 8x8 is one of the fastest growing and exciting places to be in the Silicon Valley and around the globe.
  • Contactual
    Vp - Operations
    Contactual Apr 2008 - Sep 2011
    Redwood City, Ca, Us
    Contactual was a leader in the SaaS Cloud Contact Center Space and provided on-demand call center functionality before being acquired by 8x8. Responsible for IT Operations, Customer Support, Professional Service organizations. Fixed system stability issues allowing platform to go from <99.9% up-time to consistent 99.99+ up-time. Built an organization that allowed the business to scale and eventually resulted in a positive liquidity event for investors.
  • Virgin Mobile Usa
    Vp - It Operations
    Virgin Mobile Usa Apr 2007 - Apr 2008
    Kansas City, Missouri, Us
    Responsible for 125+ IT Operations team for Voice platform, Network, IVR, Systems, Database, NOC, Client Support, and Service Delivery teams for a 4.8M subscriber business. Instituted a structured service delivery framework, processes, and controls to allow company to pass various audits for IPO and sale to Sprint.
  • Earthlink, Inc.
    Vp - It Operations Peoplepc
    Earthlink, Inc. Sep 2005 - Apr 2007
    Atlanta, Georgia, Us
    Responsible for overall IT Operations/Budget, Product Development, Quality Engineering, DB - Reporting, Project Managment, Systems Administration, and Telcom Network teams for a 1.7M subscriber business unit.
  • Earthlink, Inc.
    Director - Network Implementation
    Earthlink, Inc. Sep 2000 - Sep 2005
    Atlanta, Georgia, Us
    Managed organization sizes of 65 to 120 employees across 13 states maintaining 4 Data Centers and 500+ continental US physical POP locations. Increasing reponsibilities to direct US Field Engineers, Data Center Operations, Inventory Control, Network Security.
  • Onemain.Com
    Manager - Technical Operations
    Onemain.Com Jan 2000 - Sep 2000
    800K subscribier base. Managed Technical Operations for 15 of OneMain's 28 US acquired small internet companies until being acquired by EarthLink 9/2000.
  • Rural Connections
    Manager - Information Services
    Rural Connections Oct 1995 - Dec 1999
    Employee #2 in ISP startup. Managed all technical aspects of building a leading regional ISP from 0-36K subscribers before company was sold to OneMain.com
  • Response, Inc.
    Manager Information Systems
    Response, Inc. Mar 1993 - Oct 1995
    New York, Ny, Us
    Built and managed technical team to support IBM AS/400 operations and technical network intergrations for customers of this IBM VAR. Supported growth of company from 35 to 150+ employees before moving to help start internet venture.
  • Eagle Food Centers
    Store Processing Coordinator
    Eagle Food Centers May 1987 - Mar 1993
    Coordinated roll-out of IBM AS/400 systems to 110 stores in 4 state area networked to corporate ES/9000 mainframe. Built staff to support applications and help desk. Rolled out applications for Time and Attendance, Labor Scheduling, Inventory, Shelf labels and in store signs, wireless scanning.

Matt Krichbaum Skills

Saas Data Center Management Start Ups Strategy Cloud Computing Outsourcing Telecommunications Networking Leadership Enterprise Software Architecture Crm Call Centers Salesforce.com Wireless Voip Global Operations Network Security Project Management Call Center Team Building Operations Management Architectures

Matt Krichbaum Education Details

  • Elgin College
    Elgin College
    Business

Frequently Asked Questions about Matt Krichbaum

What company does Matt Krichbaum work for?

Matt Krichbaum works for 8x8, Inc.

What is Matt Krichbaum's role at the current company?

Matt Krichbaum's current role is VP - Service Operations at 8x8, Inc..

What is Matt Krichbaum's email address?

Matt Krichbaum's email address is ma****@****aum.com

What is Matt Krichbaum's direct phone number?

Matt Krichbaum's direct phone number is +140872*****

What schools did Matt Krichbaum attend?

Matt Krichbaum attended Elgin College.

What skills is Matt Krichbaum known for?

Matt Krichbaum has skills like Saas, Data Center, Management, Start Ups, Strategy, Cloud Computing, Outsourcing, Telecommunications, Networking, Leadership, Enterprise Software, Architecture.

Who are Matt Krichbaum's colleagues?

Matt Krichbaum's colleagues are Lisa Aitken, Alessandra Cornea, Marcos Feijo, Stacey Flores, Daniel Schafer-Smith, Hawa Kaba, Joe Santoro.

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