Matt Lederer Email & Phone Number

Long Beach, Ca, Us

Washington, Dc, Us

Denver, Co, Us

• Performed initial installation and configuration of new IT assets for a 2000+ person highly geographically distributed enterprise• Trained new joiners to the IT operations team. • Assumed duties of the lead analyst in daily operations • Travelled to local offices across the country to install and update IT hardware• Maintained strict information security procedures in accordance with HIPPA compliance• Reported on all IT company assets using tools such as Microsoft Azure, Jira, Jamf, and ConnectWise Automate• Purchased and deployed IT assets for new hires, new offices, and other company needs• Responded to and remediated end-user requests via Jira ticketing system• Remotely located and secured lost or stolen devices • Prepared financial analysis of ongoing IT assets maintenance and cost• Regularly performed advanced troubleshooting in the Windows environment

• Planned and generated digital advocacy campaigns in support of voting rights• Researched relevant voter legislation across the United States and reported on findings• Developed basic graphic design and email marketing materials• Engaged digitally with the wider voting rights community in support of shared goals

Boulder, Colorado, Us

● Provided training and issue resolution to 1,000+ camps who manage their sensitive youth data with Campminder● Successfully resolved an average of 150 cases a week and 25 calls a day● Excelled at de-escalation and technical issue resolution using compassion under pressure● Identified training gaps and generated new materials to address them● Mastered complex troubleshooting techniques and adapted techniques as the software product evolved

Indian Hills, Colorado, Us

Worked seasonally May – August 2016, 2017, 2018 ● Supervised and worked with a crew of 25 teenagers to maintain camp facilities and support seasonal programing● Instructed crew on proper cleaning procedures and safe use of power tools and maintenance equipment● Modeled organization and interpersonal communication skills

Asheville, Nc, Us

● Collaborated with a team under limited supervision to maintain all plumbing and HVAC systems for college of 800 residents● Permitted to carry college master keys ● Responded appropriately to plumbing and HVAC emergencies that can cause health and safety risks● Demonstrated adaptability and creativity in acquiring information and mastering new skills

● Generated and provided reports to help educate relevant members of Congress in support of client and constituent needs● Consulted with clients on issues of defense, energy, and aerospace● Performed technical research on United States budget for clients● Generated weekly briefings on Federal Aviation Administration policy and directives● Attended and summarized public committee hearings to inform client policy

Indian Hills, Colorado, Us

Seasonally May-August 2012, 2013, 2014, 2015 ● Jointly developed and led Ropes Course and related Team Building program● Trained counselors to operate safely in a high-risk environment● Supervised campers; provided exemplary care at all times

Bachelor Of Arts (B.A.), Political Science And History

Education record

Outdoor Education