Matt Libby Email & Phone Number

London, Gb

Provides expert consulting based on a 23+ year career in EMS with experience inmultiple modalities and delivery models to various companies and clients. Projectsincluded Community Paramedic program design and launch, adventure travel riskmitigation, and remote medical telehealth and evacuation planning. Further projects include clinical programs targeted at total cost of care reduction, clinical engagement, member experience, and quality measures in value based care models. Expert in clinical call centers, virtual urgent care, and in-home care delivery. Interested? - matlib80@gmail.com

New York City, Us

Designed, built, operated, and scaled an integrated Acute Care vertical for a pediatric value-based-care organization that works with vulnerable and complex children. This vertical includes inbound contact center/dispatch (Clinical Mission Control), 24/7 Virtual Urgent Care (VUC), and allied health professional in-home care to create a hybrid delivery option (Mobile Integrated Care). Early results demonstrated a significant reduction of inpatient admissions, and the service lines had a 98+NPS.

Brooklyn, New York, Us

Initially hired as a project consultant to build a hybrid delivery program for COVID based care for Cityblock's NYC and MA markets. This program was successful in safely and reliably providing acute and episodic care services, impacting member experience, engagement, and total cost of care. Scaled and grew the program to all of Cityblock's markets, and expanded the scale of the program to include a 24/7 APP staffed virtual urgent care program, supported by a robust allied health (CP) in-person delivery program, and facilitated by a skilled dispatch (care-traffic-control) team. The service-line expanded to include facilitated longitudinal services including clinical intakes, outreach visits, transition of care visits, and facilitated primary care visits. Scaled the core operating team to achieve efficient and impactful operations, including a multi-million dollar net impact on total cost of care. The program achieved a stunning 52% reduction in hospital admissions for engaged patients and delivered a 90+NPS. Served as program manager, implementation and innovation director, and head of the vertical.

Exeter, Nh, Us

In various roles served as both full and part-time intercept paramedic, educator,clinical lead, and QA/QI manager. Led new clinical initiative launches aroundadvanced airway management (RSI), mechanical ventilation, and CommunityParamedicine. Coordinated and hosted the first regional pre-hospital critical careconference (SCORE).

Bedford, Ma, Us

Manager and clinical provider for a top-tier critical care transport program. Provideddirect patient care across complex populations including neonates and pediatrics.Transport provider with experience in ground, helicopter, and fixed wing patienttreatment and transport. Base manager with responsibility for managing theorganizations busiest location. In this role led a team of 30+ clinicians, includingresponsibility for education and professional development. Led the redesign of thecompanies electronic health record and patient care reporting system. Presentedon behalf of the organization both nationally and internationally.

Lebanon, Nh, Us

Led several teams of medical, security, and crisis mitigation experts both in theUnited States, and internationally, including launching a new office in Bangkok.Deployed globally as a direct patient care provider for complex evacuation andrepatriation missions. Subject matter expert on Mt. Everest evacuations, leadingdozens of successful missions both on the ground in Nepal, and remotely in theorganizations operation centers. Account manager for clients in both the adventuretravel niche, as well as in the oil, gas, and mining industries. Clients included NASA,Amazon, LinkedIn, ExxonMobil, as well as many UHNW individuals. Developed anew line of business for the company around replacing fixed assets in remotelocations with paramedic led tele-health deployments.

Lowell, Massachusetts, Us

Founded a private healthcare transportation company providing ambulance andnon-ambulatory transportation services across the Merrimack Valley. Created thebusiness plan, secured investors, and launched the service in a highly competitivemarket. Grew the company from one vehicle, to over 30 in 5 years, and grew theorganization to over 100 employees. Managed P&L, marketing, clinical operations,acquisitions, and human resource functions. Delivered positive increases every yearin income through unique delivery models, staffing planning, and innovativestrategies in risk mitigation and management, including building an insurancecaptive.

Worcester, Ma, Us

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor'S Degree, Public Health

Associate Of Science (A.S.), Emergency Medical Technology/Technician (Emt Paramedic)

Education record