Matt Lynn Email & Phone Number

Columbus, GA, US

- Enabling Technology & Product teams to manage P&L through Technology Business Management toolset- Managing IT Vendor Management practice responsible for aligning strategic partners to Technology roadmap and business outcomes- Support of CTO and Technology Executive staff on strategic planning and execution

• Responsible for establishing and deploying the TBM Framework providing total cost of ownership to IT Operations applications, services, and products
• Enhancing and streamlining IT Communications
• Partner with IT Operations leaders and Corporate Finance to enhance IT service cost models
• Support senior leadership on IT strategic projects

Columbus, Georgia Area

• Responsible for Business-Digital strategy development, solution discovery, service management, risk management, and relationship management
• Led divisional strategy focused on lowering run-rate expenses associated to third party resourcing, resulting in multi-million dollar annual cost avoidance/savings
• Coordinated workforce planning for Digital Services organization focused on addressing talent gaps and upskilling team members to support future state technology roadmap
• Managed relationship with organization's offshore solution delivery technology teams to ensure proper strategy alignment, mitigate risks, etc.

Columbus, Georgia Area

• Chief of Staff to the Aflac US Chief Information Officer
• Facilitated strategic initiatives and annual business planning processes for the Information Technology Division
• Managed IT Building Management Operations for Columbus, GA and Columbia, SC locations
• Oversaw performance management processes for the division
• Coordinated external strategic partnership opportunities
• Developed presentation content for Senior IT Executive Leadership for all internal / external speaking opportunities

Columbus, Georgia

• Manages IT Building Management Operations for headquarter and satellite locations
• Oversees performance management processes for IT Division
• Facilitates annual business planning for Information Technology Division
• Organizes special ad hoc projects for IT executive leadership team, including both internal and external speaking engagements
• Lead Employee Engagement & Division Events, supporting 400+ team members within the IT division
• Manages content development and knowledge transfers efforts to better educate employees of the initiatives throughout the organization

Columbus, Georgia

• Co-manager for the IT Talent Management programs, focused on identifying, coaching and placing recent college graduates within various departments of Aflac IT
• Leads special ad hoc projects for IT executive leadership team, including both internal and external speaking engagements
• Lead Employee Engagement & Division Events, supporting 400+ team members within the IT division
• Manages content development and knowledge transfers efforts to better educate employees of the initiatives throughout the organization

Columbus, GA

• Oversees the budget and personnel for the Strategy and Execution Management Office (SEMO).
• Analyst for the Field-Broker Operating Guidelines / Broker of Record Governance Committee.
• Assists with the annual strategic planning for Aflac US Operations.

Columbus, GA

• Worked directly with clients to analyze and evaluate initiated changes to existing systems.
• Created detailed business specifications and flowcharts from which programmers created technical specifications.
• Provided documentation for all organizational levels, including executive.
• Conducted problem analysis and submitted recommendations for solutions while following company methodology, policies and procedures.
• Facilitated meetings across multiple departments including both internal and external stakeholders.

Columbus, Georgia Area

• Worked closely with client support team to gather requirements, define scope and propose system enhancements for a Disputes/Collections web based graphic user interface.
• Performed issue analysis and quality assurance testing.
• Provided process improvement solutions to eliminate system imperfections.

Columbus, Georgia Area

• Stored digital documents for both the University's Financial Aid and Admission offices.
• Assisted in Oracle database maintenance to ensure maximum efficiency for document retrieval.
• Worked closely with the University's Technical Development team for software related to Admissions and Financial Aid letter generation.