• Analyze and resolve issues related to Medicaid and self-funded billing and collections process.• Manage receivables, at-risk and delinquent accounts to ensure timely recovery of funds.• Collaborate with finance on plan projections and completion of daily and monthly reconciliations.• Produce monthly A/R aging report to examine claims and follow up with customer accounts.• Work with clients to identify needs-based solutions.• Implement best practices and procedures in all functions and activities. • Ensure strict compliance with state and federal regulations for medical reporting and privacy.• Oversee staff of three team members• Maintain strong relationships with client service offices, accounting and finance teams, and third-party commercial and government insurers.• Assist in preparing ad hoc reports and analysis.

Managed all functions of retail operations, analyzed sales numbers, and executed daily cash reportMaintain inventory control policies and conduct inventory auditsTrained and supervised store associates and participated in employee reviewsImplement project plans based on district goalsAdvised customers on product information and handled customer relations issues