Supported a department of 1 Head of Sale Development, 7 SDRs, 1 Researcher. Alongside growing the team out and bring on new talent I provided insights and hands on guidance to all sections of the team and led from a strategic standpoint by changing up old process. I accomplished this by leveraging data to secure confidence from key stakeholders and support changes that would drive growth.Achievements:• 103% to team quota in first year in opportunities created.• Delivered $18.1M against a target of $16.2M• Rolled out new process and procedures for Onboarding and Outreach

Managed both the inbound and outbound teams in the sales development segment and drove growth in both areas, doubling the size of each team – 2 inbound SDRs + 6 outbound SDRs. I provided feedback and insights on all forms of outreach strategies with the SDRs along with working with other departments to drive leads and campaigns that would fuel our team.Achievements:• 146% Quota attainment – Highest in APAC• Double the size of the SDR team whilst overdelivering with all team members delivering over 100% quota consistently.• Twilio Red Jacket Club – Built my own internal app/ survey that tested and rated the sales teams outreach strategies.

Managed a high pace team of AEs in 3 regions – APAC/ EMEA/ US, generating opportunities for clients’ sales teams in the SaaS/ IT Hardware/ HR and marketing space. I led the team with a high energy and hands on approach to training and coaching, giving feedback on calls and outreach strategies to help the team hit their goals. Achievements:• Created and led the Academy team taking on and developing new heads at pace.• Achieved 156% TEAM quota attainment for FY 2020 – Highest in the company.• Grew Sydney sales team from 2 to 23 and coached 40+ heads into new positions.2020 – 156% 2019 – 124% 2018 – 114% 2017 – 101% – Emigrated to Sydney2016 – 102% – Academy ManagerOther requirements of my job include interviewing candidates for the account executive role, on site training with clients, liaising with our Belfast office for training, one to one and team sales and tech training, handling employee disciplinary cases and general day to day managerial duties.

Providing training and support to account executives and driving performance from within the team as well as generating leads for our clients in the IT B2B sector through calls and emails to potential prospects. Working off data sets of cold and warm data and updating the CRM.