Matt Meler Email & Phone Number

The customer is why we’re here. It’s why the business exists. I love taking care of the customer, understanding their needs, and solving their problems. I do this by asking the right questions, actively listening, recommending appropriate products and services, and always doing what I say I will do. This is important for two reasons. First, I pride myself on working with honesty and integrity. And second, a satisfied customer is a loyal customer who will return again and again.My ten years in sales has given me valuable experience in balancing customer and company needs. I strive to become a subject matter expert on all products and services. Having the right knowledge and information allows me to help customers make the most informed buying decision while maintaining a profit for the company. Others will tell you that I’m not only good with customers but that I’m an engaged and supportive leader. I train, coach, and mentor my team to drive high performance while holding them accountable for meeting expectations. I lead by example, demonstrating the professional, customer-focused behaviors that I expect in them.I have been highly successful in the sales arena, including developing sales strategies, lead generation, networking, customer acquisition, and retention, and team leadership. I am ready to take the next step in my career and apply my skills in a Sales/Account Management or Sales Team Leadership position where I can provide value to both the customer and company.ACHIEVEMENTS>> Averaged 144 cars sold, the highest average in the dealership for four consecutive years.>> Averaged back end gross of $1,018 per car deal, highest in the dealership four consecutive years.>> Generated a total of $614,721 of income, 4th highest in the store over four years.>> 47% closing ratio with new customers, top 15% of salespeople, over four years >> Earned Master certified sales consultant with FCA for two years in a row.>> Earned "Flex" sales status for averaging 20+ cars over a three-month rolling average.SKILLS & AREAS OF EXPERTISESales & Account ManagementCustomer Service & SatisfactionLead GenerationSales Team ManagementCustomer Retention & LoyaltyCold CallingSales Strategy Planning Relationship BuildingNetworkingSales Team Training CommunicationCRM & POS SoftwareCoaching & MentoringLending & LeasingAuto Finance Management

Listed skills include Customer Satisfaction, Leadership, Team Leadership, Customer Retention, and 15 others.

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  Winona State University

  Music