Matt Merkel Email and Phone Number

• Serve as technical lead on all client implementations to integrate Seismic’s sales enablement software products with clients’ software• Lead financial Services clients with data automation implementations involving data review, data mapping, data source creation through SQL queries, automatic data loader set-up on FTP server, mini-batch, and client training• Create and maintain a wide range of data sources like SQL, SOQL, JSON, XML, and Web services via API calls• Set-up and maintain content syncs between Seismic server and client’s external content repository location• Lead CRM Integration• Work with Product team to assist with suggesting new features, troubleshooting issues, and testing bugs• Support new Implementation Engineers and Solutions Consultants to carry successful project implementations

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to HP’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant utilization and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Provide technical expertise to operate, maintain, and extend client SharePoint environments.

Major: Integrated Science and TechnologyConcentrations: Environment & Information/Knowledge ManagementMinor: Environmental Information Systems

Assisted in online marketing Web Analytics identifying and analyzing key web site performance metrics. Analyzed and further developed content management system. Assisted in quality assurance process before releasing the most current version of the website.