Matt Michael Email & Phone Number

Washington, United States

• Networked and established rapport with military staff on military bases in Washington, Oregon and Idaho to gain further access and exposure to future Universal Technical Institute students.• Conducted educational and motivational presentations to crowded auditoriums to individuals pursuing higher education and potentially attending Universal Technical Institute.• Used all marketing and recruiting tools to get the Universal Technical Institute story in front of all prospects to include, but not limited to video presentations.• Effectively addressed potential students’ concerns to ensure that all prospects receive the full Universal Technical Institute story and are aware of their career opportunities, resulting in plus retention rates.• Conducted follow ups and maintained relationships though out the year with potential students.• Maintained knowledge of Universal Technical Institute programs, financing options and other pertinent information to answer prospective student questions during a presentation.• Maintained travel logs and reports to track the number of visits and leads generated.

Orange County, California, United States

• Developed and maintained custom recruiting databases reducing expected man hours by 50%.• Provided analysis and recommendations to primary trainers in the field.• Assisted in the development of training curriculums based on data analysis. • Maintained and assisted in the development of company weekly, monthly and annual business and training plans.

Washington, United States

• Conducted micro and macro data analysis of recruiting activities and results.• Contributed to planning recruiting operations.• Developed monthly, quarterly and annual training plans.• Conducted company monthly and quarterly level training.• Provided individual on the job training to area sales managers and recruiters, including appropriate follow-ups.• Conducted formal evaluations of area sales managers and recruiters and provided appropriate coaching.• Conducted systematic recruiting inspections as well as training plans and follow ups for any items addressed.

Washington, United States

• Ranked #1 (Station of the Year) amongst peers on three separate occasions while serving in this role.• Managed five different recruiting offices: Spokane, WA, Everett, WA, Bellevue, WA, Southcenter, WA, Culver City, CA. Each location presenting unique demographic and political challenges to the military recruiting environment requiring varying strategies in order to maintain success.• Primary evaluator, trainer and supervisor for over thirty Professional Recruiters. During this time, 30% of recruiters were elevated to higher roles within the organization, and 100% completed their recruiting tours (three years) successfully or with honors and 0% ended in divorce for those who started their tour with a family.• Created and built upon relationships with a wide variety of officials- ranging from politicians and school counselors to concerned parents and local law enforcement, resulting in dramatically increased fluidity moving and operating amongst the target market.• Analyzed sales reports, i.e. (market share, sales 'activities to contact', opposition research, environmental factors, organizational structure, processes analysis, performance analysis).• Planned, directed and coordinated employee's daily, weekly, monthly, annual plans.• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.

Washington, United States

• Ranked #1 amongst peers while serving in this role.• Contacted customers and persuaded them to purchase merchandise or services. • Explained products or services and prices and demonstrated use of products.• Answered questions about product features and benefits. • Reviewed operational records and reports to project sales and determine profitability. • Directed, coordinated, and reviewed activities in sales and service accounting and recordkeeping.• Resolved customer complaints regarding sales and service. • Arranged public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill. • Prepared and delivered speeches to further public relations objectives.• Met or exceeded individual goals 100% of the time (Net APR 3.0, interview to contract less than 2.0). • Promoted to office Management within six months of assignment.

Okinawa, Japan

• Held three different management roles within G-1, 1st Marine Aircraft Wing. Served as Assistant Adjutant Chief, Assistant Personnel Chief and Operations Chief. All roles were designed for personnel above my pay grade at the time. • Responsible for managing organization's order and directive system which included tracking, filing and editing manuals, orders and directives based on organization's compliance procedures.• Managed, tracked and maintained personnel correspondence records pertaining to awards, personal grievances, official requests while maintaining compliance to company procedures.• Prepared and issued work schedules, deadlines, and duty assignments for office staff.• Participated and assisted the Commanding General in operational planning pertaining to personnel sourcing for special assignments and Operations.• Created a comprehensive easy-to-use sourcing database, which combined existing raw manpower data into Microsoft Access and Microsoft Excel, which resulted in saving man hours by 80%.• Sourced hundreds of positions required for individual augmentation assignments, as well as sourced entire company sized rosters (200+) for military Operations and Exercises.• Sourced and assisted in the planning and execution of the humanitarian relief effort for the Fukushima nuclear powerplant disaster.

Seattle, Washington, United States

• Ranked #1 (Support Billet of the Year) amongst support staff peers three out of three years eligible, while serving in this role.• Created and maintained a comprehensive recruiting database, using Microsoft Access and Microsoft excel which reduced man hours by 50%, while providing valuable analytical and tracking recruiting data to decision makers.• Assisted the Operations Chief in annual and monthly operational planning. • Managed, tracked and distributed "hot leads" to Area Sales Managers within the company. • Managed. tracked and processed hundreds of recruiting enlistment waivers, directly contributing to the recruiting effort on the ground.• Developed and maintained internal company share-web sites, as well as updated white boards/bulletin boards.

Kaneohe Base, Hawaii, United States

• Greeted visitors or callers and managed their inquiries or directed them to the appropriate people according to their needs. • Maintained scheduling and event calendars. • Coordinated conferences, meetings, or unique events, such as luncheons or ceremonies. • Routed and distributed incoming mail. • Established work procedures or schedules and kept track of the daily work of clerical staff.• Prepared personnel official correspondence using company approved formatting.• Read and wrote personal awards.• Managed and maintained archival file systems in accordance with company policies.

Certification, Sales Training, Organizational Structure, Organizational Development, Pass

Certificate, Recruiting Management, Pass

Certification, Recruiting, Honors

Activities and Societies: Voted to Class Leader

High School Diploma, General Studies