Account Manager
CurrentStarted in the Public Housing sector as a national Account Manager for a legacy software system. Promoted in 2023 to an Enterprise Account Manager for conventional, Multifamily Housing. Real estate is a universal product: everyone lives somewhere, and an industry I'm very happy to be a part of. My presence has been valued at MRI because:1) Sincerity: No one has to guess why we're in the room at each stage of the sales process. The client knows they are providing info so I can help them select the best product, they are sharing their challenges with me as a trusted advisor, and they are helping me get a signature on the solution their department needs for success. 2) Discovering Pain: I uncover the tech pain my clients are experiencing and find the solutions we own to solve those problems. 3) Organization and persistence: plan your work and work your plan. Having a steady, organized approach to the sheer volume of work the modern workplace demands is essential. This means picking losers and winners in a day-to-day schedule but always completing the work on time.4) Multi-level engagement for complex sales: each stakeholder has a different value for the purchase. I discover that value and make sure their POV is considered for each purchase.5) Customer-centric: at the end of the day, if a solution won't help my client I won't push it on them. That may mean it's not the right timing for them or us, even if it is the right solution. I am in things for the long term and a good solution, at the right time, means mutal success. 6) Advocacy: I represent the company's position to my clients while being an advocate for them as well. This is a knife's edge to walk, but it's what is needed as an Account Manager.