Matt Paramore Email & Phone Number

Monmouthshire, Wales, United Kingdom

• Oversee three sites of up to 20 staff• Developing staff (including Supervisors) to ensure the relevant skills and experience are available for the businesses needs• Building and maintaining a strong and compliant Health and Safety environment• Working with Stakeholders of SUEZ that demonstrates the companies commitment to sustainability• Focus and hit budget targets via Profit and Loss Management• Ensuring the Site(s) remain

Mangotsfield, England, United Kingdom

• Supervision of the operational staff on all three sites, monitoring the quality of the work undertaken, liaise with client officers and staff to include members of the public to ensure customer and client quality satisfaction. • Supporting employees to ensure all daily work tasks are completed in line with contractual specification.• Completion of AM / PM service reports • Ensure all training is carried out in line with the depot training matrix. • Ensure all staff are out briefed with relevant operational information including via Daily Review Meetings • Complete daily allocation sheet to reflect correct staffing levels, must be completed the day before operation. • Operating Loading Shovels and Forklifts• All accidents/incidents entered on to the company IRIS database within the three-day agreement, all incidents to be fully investigated. • Regularly booking in any site required maintenance, whether that be buildings or mobile plant.• Checks are made to ensure driver logbooks are in compliance with recorded hours.• Monthly Toolbox talks completed to include safety and generic issues. • Managing absences using the Bradford Score Report.

Yate, England, United Kingdom

In October 2020, I started my new role as a Team Leader at the SUEZ Recycling Centre in Yate. This site consisted of a HWRC and Transfer Station, which meant I had to manage staff who dealt largely with the public and staff who operated Mobile Plant. After 4 months in this position, I was put forward as an option for the soon to be vacant Site Supervisor role at the Mangotsfield site. I was successful in this application and relocated in March 2021

City Of Bristol, England, United Kingdom

My main role here was to find suitable candidates to place in various positions within the offshore industry. I would have to format CVs, speak to the candidates about their availability, understand what they wanted to gain from roles and get all of their details together to send to the clients in order to get placements. In my short time at UTM, I gained a greater insight into recruitment and even more experience in international logistics.

Yate, England, United Kingdom

Regional Operations Manager – maternity cover until January 2019Senior Operator July 2018 to November 2019 • Manage team of 10 people who manage multiple designated accounts • Ensure driver payments are made• Deal with customer complaints or issues and ensure the ROC runs smoothly • Took on Regional Managers role to cover maternity until January 2019• Ensure customer consignments are collected and delivered in a time and cost efficient manner • Reach and maintain consistent performance levels on major customer accounts KPI's• Maintain regular communication with customers to identify how we can offer our services• Plan, produce and present Quarter reviews to Senior Management (service performance, margins, future plans for service performance and cost performance)• Occasionally visiting existing customers to ensure company is meeting all their requirements• Conduct staff appraisals and target settingSame Day Operator October 2014 – July 2018• Answered all phone calls and responded to emails.• Given responsibility for major customer contracts Ericsson, NHSBT and Motorola – dealt with their requirements, problem solved and ensure their KPI’s were met and all goods were delivered in the given time frame • Dealt with the department’s drivers whilst on the control side of the team• Utilised geographical knowledge, communication and time keeping skills in order to route deliveries that could be anywhere in the UK.

Yate, England, United Kingdom

• Assisted within the Operations section of the business. • Responded to emails and phone calls from clients and finance houses regarding anything from simple password changes to Unit Feed Issues. • Dealt with problems and always managed to help the client in a confident, happy, timely and efficient manner• Calmly managed a constant flow of incoming calls and emails • Conducted computer backups and sorted files• Responsible for working the late shift alone and trusted to complete end of day processes ensuring everything was shut down accurately via different programmes

Aztec West, Bristol, United Kingdom

• Answering phone calls to current customers to offer upgrades to their current membership• Offering renewals and importing all information into the database.

Greater Bristol Area, United Kingdom

Diploma Of Education, Sport Science, Pass

Aw2 (As Level), Information Technology, Pass

Gcse

Bachelor Of Technology - Btech, Sports Science, Merit