Matt Romo

Matt Romo Email and Phone Number

Principal Product Support Engineer at Veeva Systems @ Veeva Systems
pleasanton, california, united states
Matt Romo's Location
Midland, Michigan, United States, United States
Matt Romo's Contact Details

Matt Romo work email

Matt Romo personal email

n/a

Matt Romo phone numbers

About Matt Romo

I am a military veteran, and have been trained to work successfully in fast paced/ high stress situations, and have exceptional attention to detail. I have excellent interpersonal communication skills, administrative skills, and organizational skills. I am able to work effectively as part of a team, or independently.

Matt Romo's Current Company Details
Veeva Systems

Veeva Systems

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Principal Product Support Engineer at Veeva Systems
pleasanton, california, united states
Website:
veeva.com
Employees:
3990
Matt Romo Work Experience Details
  • Veeva Systems
    Principal Product Support Engineer
    Veeva Systems Mar 2015 - Present
    Columbus, Ohio Area
    Software support for the Veeva Vault application, a Cloud Based solution geared for Life Science technologyField Support tickets from Internal/External Vault users.Work with Developers to reproduce bugs, and locate new issuesHelp create Knowledge Articles for Internal/External usersHelp train new Support Staff
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  • Tata Consultancy Services
    Systems Administrator
    Tata Consultancy Services Nov 2012 - Feb 2015
    Midland, Michigan
    • Provided support for cloud based marketing/content management software including:• Veeva iRep, SAS Marketing Operations Management, Veeva Vault• Part of a Teir 1 team that supported 2000+ users globally• Create and maintain user accounts• Provide phone and email support for domestic and international customers• Troubleshoot and fix system errors• Support developers with system deployment and troubleshooting• Create end user guides for system usage and navigation• Mediated issues between end users and the software vendors• Work successfully on a team and alone solving difficult issues• “Go to” person for projects and questions
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  • Dell
    Technical Support Representative
    Dell Mar 2007 - Sep 2008
    Oklahoma City, Oklahoma Area
    • Provided phone and web based consumer and commercial technical support for Dell desktops, laptops, laser printers, inkjet printers, hardware and software • Participated in customer de-escalation • Completed regular training to ensure technical skills were current• Regularly met or exceeded performance goals set by company• Regularly mentored teammates• Considered "go to person" for problem resolution• Filled in as team leader when needed• Excelled in customer service and satisfaction
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  • Securitas Security Services Usa, Inc.
    Security Guard
    Securitas Security Services Usa, Inc. Jun 2005 - Mar 2007
    Oklahoma City, Oklahoma Area
    • Guarded perimeter at the Oklahoma City General Motors plant to prevent unauthorized entry of premises
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  • United States Marine Corps
    Heavy Equipment Operator
    United States Marine Corps Sep 1999 - Aug 2003
    Varied
    • Maintained and Operated Heavy Equipment.• Supervised multiple personnel• Worked in a fast paced environment with little to no supervision
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Matt Romo Skills

Troubleshooting Customer Service Windows System Administration Technical Support Windows Server Computer Hardware Databases Microsoft Office Team Leadership Active Directory Html Sql Microsoft Word Microsoft Excel Powerpoint Outlook Analysis Leadership Java Requirements Analysis Call Centers English C++ Dell Computers Microsoft Sql Server Military Experience Software Documentation Security Hardware Cloud Computing System Deployment Computer Repair Information Technology

Matt Romo Education Details

  • University Of South Florida
    University Of South Florida
    Information Technology
  • Eastern Florida State College
    Eastern Florida State College
    Information Technology

Frequently Asked Questions about Matt Romo

What company does Matt Romo work for?

Matt Romo works for Veeva Systems

What is Matt Romo's role at the current company?

Matt Romo's current role is Principal Product Support Engineer at Veeva Systems.

What is Matt Romo's email address?

Matt Romo's email address is ma****@****eva.com

What is Matt Romo's direct phone number?

Matt Romo's direct phone number is (925) 452*****

What schools did Matt Romo attend?

Matt Romo attended University Of South Florida, Eastern Florida State College.

What are some of Matt Romo's interests?

Matt Romo has interest in Science And Technology.

What skills is Matt Romo known for?

Matt Romo has skills like Troubleshooting, Customer Service, Windows, System Administration, Technical Support, Windows Server, Computer Hardware, Databases, Microsoft Office, Team Leadership, Active Directory, Html.

Who are Matt Romo's colleagues?

Matt Romo's colleagues are Oleg Ni, Donald Armstrong, Sally Eckhart, Adam Buckner, Adam Smyers, Alyana Opinion, Caleigh Simons.

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