The West Metro Fire-Rescure District Firefighters' Relief manages the funds and administration of firefighter's pensions and benefits and oversee our charitable gambling operations.

Paid On-Call Firefighter nights and weekends for the cities of New Hope and Crystal Minnesota

● Led rollout of AI/ML Governance Program establishing a centralized AI/ML Program across UHG● Enabled Product Management for the Enterprise Communication Services Platform

● Develop the initial project schedule for the TennCare Provider Service Module● Develop resource forecasts and track actuals for a team of roughly 140 individuals● Develop contractual deliverables and drive to approval by the client● Track Issues, Risks, Action Items, Assumptions, Decisions (IRAAD) items for the team● Work closely with Optum vendors to review and resolve defects based on SLAs● Track Service Level Agreements to ensure Optum is delivering on its commitments

● Plan, schedule, budget, and align resources for multiple state contracts● Serve as Scrum Master, Business Analyst, and Developer for the Agile team● Implement Agile team processes and provide Agile training for the team● Conduct business analysis and perform requirements management● Provide data analysis and report design expertise using Tableau and Alteryx Designer● Draft architectural diagrams and setup of all infrastructure and access controls● Develop Alteryx flows, SSIS packages, and design Tableau workbooks for client reporting● Administer Internal & External Tableau Servers as well as all Alteryx Scheduler jobs● Develop process documentation and provide tool training for new team members

● Successfully deployed 15 projects totaling 30k resource hours and more than $3 million budget● Led Consumer Solutions Group Agile transformation by acting as the team’s first Scrum Master● Nominated for the UnitedHealth Emerging Leaders Program by leadership

● Assisted in creation of Vermont Health Connect (VHC) Project Management Plan● Established processes and procedures for execution of the VHC Project Management Plan● Coordinated delivery and review of all project deliverables with the State of Vermont

● Led a UAT team dedicated to the creation and execution of scenarios for VHC● Created detailed business process maps to establish UAT testing procedures● Developed and maintained project schedule for a new internal Optum application

● Wrote initial requirements for Optum Digital Health Network (DHN)● Created a testing tool for diagnosis of Explanation of Benefits (EOB) errors ● Wrote initial documentation for a $13 million Affordable Care Act mandated program

● Provided PC hardware/software support for Windows 7/XP Environments● Managed User Accounts in Active Directory environment● Researched and implemented new technology solutions for users● Maintained Ethernet/Wireless LAN and WAN connections

● IBM liaison for IBM Support Assistant v5 beta, communicating new requirements and issues● Enabled real-time monitoring to check HTTP connection usage for detecting potential outages ● SQL programming for systematically performing a health audit across thousands of VMs● Researched and recommended alternative JDKs for J2EE application servers in production