Information Technology & Business Process LeaderA leader across industries who consistently exceeds business objectives by leveraging strong analytical and problem solving capabilities, interpersonal skills, and collaborative style tempered with clear directives and expectations. Uniquely qualified to bring disparate groups together to define and implement a common vision, drive increased productivity, and deliver exceptional results, with creativity and excellence. Vendor Relations, large team and call center management experience. Key capabilities include:Portfolio, Program & Project Management Governance, Change ManagementBusiness Process Documentation and Automation