As a Consultant at Nationwide, one of the largest and most trusted insurance companies in the US, I specialize in sourcing, implementing, and overseeing third-party vendor performance. I support the Property, Casualty, and Commercial Transportation business units, handling both E&S and Standard Commercial lines of insurance.Previously, I worked as a Claims Vendor Manager for Nationwide's On Your Side Repair Network, where I was responsible for the strategy and technical results of a leading NSO national network repair facility. I ensured the seamless operation of our contracted repair facilities across 46 states, handling day-to-day escalations, partnering with skilled technicians, and meeting customer-sensitive deadlines. I have a strong track record of building and maintaining high-quality standards, delivering exceptional customer satisfaction, and resolving technical and relationship issues. I leverage my skills in automotive and property claims, team building, and project development to create value for my company and our partners. I am a passionate and detail-oriented leader who enjoys approaching complex projects with a holistic approach.