Matt Schlueter

Matt Schlueter Email and Phone Number

Technical Expert at Apple @ Apple
cupertino, california, united states
Matt Schlueter's Location
Greater Chicago Area, United States
Matt Schlueter's Contact Details

Matt Schlueter personal email

n/a
About Matt Schlueter

Matt Schlueter is a Technical Expert at Apple at Apple. He possess expertise in microsoft office, customer service, microsoft word, time management, customer satisfaction and 16 more skills. He is proficient in English.

Matt Schlueter's Current Company Details
Apple

Apple

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Technical Expert at Apple
cupertino, california, united states
Website:
apple.com
Employees:
218112
Matt Schlueter Work Experience Details
  • Apple
    Technical Expert
    Apple Nov 2021 - Present
    Chicago, Illinois, United States
    Primary responsibilities include performing physical repairs on phones and troubleshooting both software and hardware issues with phones, watches, etc.
  • Apple
    Product Zone Specialist
    Apple Mar 2021 - Nov 2021
    Schaumburg, Illinois, United States
    Primary responsibilities include assisting customers with purchasing and setting up new devices. Other tasks include inventory management, maintaining visual standards, and processing returns or P. O. S. exchanges.
  • Apple
    Ios Tier 1 Applecare Phone Support
    Apple Oct 2020 - Mar 2021
    Answered support phone calls that came in from all across North America. Scope of support included iPhone, iPad, Apple Watch, Airpods, and Apple ID troubleshooting. Provided support through screen sharing and finding repair solutions for customers.
  • Apple
    Product Zone Specialist
    Apple Jun 2019 - Sep 2020
    Schaumburg, Illinois
    Primary responsibilities include assisting customers with purchasing and setting up new devices. Other tasks include inventory management, maintaining visual standards, and processing returns or P. O. S. exchanges.
  • Apple
    Technical Specialist
    Apple Oct 2018 - Jun 2019
    Schaumburg, Il
    Most of the time was spent assisting customers with technical support by troubleshooting iPhone, iPad, Apple Watch, and Apple TV issues via both software (running remote diagnostics, software updates) and hardware (quoting costs for damaged devices / accessories) solutions. Other responsibilities included ordering repair parts for low stock items, resetting forgotten passwords, and issuing loaner devices for customers to use while their phone is being repaired.
  • Midwest Information Systems, Inc. (Mis)
    Technical Support Representative
    Midwest Information Systems, Inc. (Mis) Jun 2015 - Jun 2018
    Villa Park, Il
    Assisting customers with any questions / issues via phone, email, or online chat. Also responsible for PC / hardware preparation & testing.
  • Jimmy John'S
    Delivery Driver / Opening Manager
    Jimmy John'S Feb 2013 - Jun 2015
    Roselle, Il
    Getting food and drinks to the customer in a timely manner. When not on deliveries, responsibilities included preparing food and various tasks throughout the store. For a span of 4 months I would open the store (bake bread, prep veggies).
  • Jewel-Osco
    Front End Staff
    Jewel-Osco 2010 - 2013
    Wood Dale, Il
    Bagger / pushing carts for the first year. Then promoted to cashier and kept position for 2 more years.

Matt Schlueter Skills

Microsoft Office Customer Service Microsoft Word Time Management Customer Satisfaction Teamwork Inventory Management Sales Retail Data Entry Microsoft Excel Powerpoint Social Media Communication Outlook Windows Telephone Skills Social Networking Photoshop Problem Solving Leadership

Matt Schlueter Education Details

Frequently Asked Questions about Matt Schlueter

What company does Matt Schlueter work for?

Matt Schlueter works for Apple

What is Matt Schlueter's role at the current company?

Matt Schlueter's current role is Technical Expert at Apple.

What is Matt Schlueter's email address?

Matt Schlueter's email address is ma****@****xit.com

What schools did Matt Schlueter attend?

Matt Schlueter attended Depaul University, Lake Park High School.

What are some of Matt Schlueter's interests?

Matt Schlueter has interest in Science And Technology, Arts And Culture, Economic Empowerment.

What skills is Matt Schlueter known for?

Matt Schlueter has skills like Microsoft Office, Customer Service, Microsoft Word, Time Management, Customer Satisfaction, Teamwork, Inventory Management, Sales, Retail, Data Entry, Microsoft Excel, Powerpoint.

Who are Matt Schlueter's colleagues?

Matt Schlueter's colleagues are Saarujan Suresh, Steve Madan, Saied Ahmed, Ahmed. R, Eric Mullens, Lo Ng, Kareem Sheikh.

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