Matt Schmidt Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth

Fiona Stanley Hospital

Perth, Australia

Perth, Australia

Perth, Australia

Perth, Australia

Perth, Australia

Cirrus Network is a publicly listed IT solutions integrator based in Perth.Whilst contracted to Cirrus networks I have been primarily engaged to deliver BAU data/voice network and security operations for Roy Hill. A summary of my role and responsibilities is• Operational management and support of network infrastructure.• Design and deployment of organic growth infrastructure.• Technical and best practice mentoring of junior engineering staff.• Operational input in network and security architecture.• Design and documentation of future infrastructure.• Design of real-time cellular based telemetry solution for rail monitoring.• Design and implementation of high availability multi-site DR / internet topology.• Design and deployment of regional site infrastructure.

ConocoPhillips ConocoPhillips are the third largest integrated energy company in the US and the fifth largest refiner in the world. My role within the Global Information Services - Network Services team is as a Global Network Analyst. This requires me to have both technical and functional oversight to Network Services staff and infrastructure within the Asia Pacific region. This includes staff and infrastructure; Duties: Third and Fourth level support for network issues. Respond to alarms triggered by real-time management systems including on-call. Network infrastructure design and implementation. Liaise with internal, external and international technical / customer contacts.Manage on-site technical resources.Provide consultation for customer service requirements.Documentation management.Manage both internal and external suppliers.Authoring and Updating of relevant process.Authoring and Updating of new and existing standards.Management of internal groups for change management. Audit compliance.

BankWest are a Western Australian based bank that has recently embarked upon a large scale east coast expansion program. During this expansion BankWest have also begun a strategy to in-source all IT groups and services from its previous provider, Unisys West. My role when contracted to BankWest was to put the necessary framework in place to ensure a smooth transition of the data network infrastructure. A secondary goal was to streamline both the network procurement process and put in place a complete network project process and documentation regime. These functions were in addition to my everyday role as a senior network engineer focusing on projects with a view towards design and strategyDuties: Definition, design, authoring and publication of network specific process and procedure.Scope and design of standard deployment technical blueprints. Authoring and Updating of new and existing standards.High level network design. Verification and management of third party designed and implemented networks.Liaise with internal, external and international technical / customer contacts.Provide consultation for customer service requirements.Documentation management.Manage both internal and external suppliers.

Western Power is the public electricity utility company in Western Australia. The networking environment within Western Power is a Cisco powered, traditionally in-sourced corporate network. The network consists of some 50 remote sites throughout Western Australia with a central Head Office and data centre located within the Perth CBD. During my tenure at Western Power I utilised my experience with very large scale network deployments to implement several solutions to streamline the deployment and management of new networking hardware. I performed the role of lead network engineer for several project including a large scale end-of-life and refresh program for over 100 switches across 20 sites, the implementation of new core switching software to facilitate a new fibre backbone, design and deployment of a WLAN including authoring and documentation of related standards, design and deployment of data centre network solutions and design of an upgraded head office data network.Duties: Third and Fourth level support for network issues. Respond to alarms triggered by real-time management systems including on-call. Site visits to manage customer expectations and deliverables. Regular customer facing meetings for project management requirements.High level network design and implementation. Ensure seamless functionality for customers during roll-out period.Liaise with internal, external and international technical / customer contacts.Manage on-site field technicians.Provide consultation for customer service requirements.Documentation management.Manage both internal and external suppliers.Authoring and Updating of relevant process.Authoring and Updating of new and existing standards.Management of internal groups for change management.

Unisys West is a network and services oriented company based in Perth. During my time with UW I have primarily supported large multinational resources sector clients. I have overseen projects ranging from design and implementation of small (>20) switch LANs through to network wide design and implementation of MLS QoS to support new VOIP infrastructure. My projects included large-scale site expansions encompassing cutting edge wireless mesh technologies, design and implementation of disaster recovery centres for multi-homed mission critical services.Duties: Third and Fourth level support for network issues. Respond to alarms triggered by real-time management systems. Site visits to manage customer expectations and deliverables. Regular customer facing meetings for project management requirements.High level network design and implementation. Preparation and presentation of quotes and estimates to customer stakeholders.Ensure seamless functionality for customers during roll-out period.Liaise with internal, external and international technical / customer contacts.Manage on-site field technicians.Provide consultation for customer service requirements.Documentation management.Manage both internal and external suppliers.Authoring and Updating of relevant process.Management of internal groups for change management.

Equant Equant is a multinational network service provider, providing tailored total VPN solutions to Fortune 500 companies and the Airline industry. The network covers 164 countries and encompasses all levels of IP related products. My role was to manage the implementation of a customer VPN from design stage to operational handover. This would encompass aspects of solutions consultation, network design, risk and project management. This would provide a good platform to strengthen skills in customer service due to challenges that would arise from cultural and language differences. Whilst with Equant my tasks varied from my normal day to day activities to engineer training, pre-sales engineer, solutions consultant, network designer, technology testing, manufacturer liaison, supplier liaison, process authoring, escalation management and engineer management. Whilst with Equant, I received the monthly employee award for the Asia-pacific region on several occasions. I also managed to be recognized with a quarterly "Excellent Achievement" award, this was especially flattering as it is a company wide award. Duties: Primary contact for customer network implementation.. Fourth level support for technical issues specific to customers VPN. Respond to alarms triggered by real-time management systems. Ensure seamless functionality for customers during roll-out period. Liaise with internal, external and international technical / customer contacts. Manage on-site field technicians. Provide consultation for customer service requirements. Documentation of customer and related VPN specific documentation. Manage both internal and external suppliers. Authoring and Updating of relevant processes. Management of internal groups for change management. Authoring of role specific training material. Presentation of technical lectures / presentation for customers and staff. Engineer recruiting and management.

Big Pond Direct is Telstra's national/international Internet Backbone, providing wholesale bandwidth to the internet community. Duties: Big Pond Direct customer activations. Telephone support for customer's. Pro-actively monitor the core network for faults. Ensure seamless functionality for customers. Liase with internal, external and international technical contact's. Manage on-site field technicians. Provide consulting for customer service requirement's. Administration of DNS, Mail, News, Proxy Caching. Liase with other Telstra department's and management. Internetworking Specialist (Product Prime) Telstra - Big Pond Home and Business Big Pond Home is Telstra's national ISP, providing Dial-up internet access to approximately 1,000,000 users. My role is to provide level 4 network assurance. Duties: Big Pond Home level 4 network assurance. After hours support of entire dial network. (Approx 1.2 million customers) Oversee roll-over of network infrastructure to new hardware platform. Monitor the core network using HP Open View for fault situations. Ensure seamless functionality for customers. Liase with internal and external technical contact's. Manage on-site field technician's.