Client Relationship Executive
Current•Impact customer business strategy and sell solutions from across the vertical solution portfolio. Establish and articulate innovations and growth opportunities for customers and the company. Ensure client satisfaction and broadening of offerings with potential new customers.•Manage customer relationship and responsible for an entire customer across geographies and capabilities. Serve as the single point of contact for customer senior executives, with focus on corporate and business unit executives. Serve as an adviser to develop vision, innovation, and industry expertise. Establishes relationships proactively and grows customer intimacy.• Direct the application of technologies, trends, best practices, and service offerings incorporating them into overall business solutions. Leverage partnerships to offer value to the customer. Build market image of corporation as a premiere services firm.• Lead the strategic direction of the account by establishing and articulating account goals in relation to client expectations. Act as industry consultant and innovator. Communicates with cross-functional groups, and builds strategic relationships with client teams.• Provide significant industry expertise and client business acumen. Sell higher level services to the customer, enabling competitive advantage for them in the marketplace. Provide thought leadership and capitalize on cumulative industry, product, and company-specific experiences. Captures best practices and directs and facilitates the management and movement of information.• Focus on account expansion and revenue generation. Accountable for profit and loss accountability.
