Matt Smith Email & Phone Number

London, England, United Kingdom

Haywards Heath, England, United Kingdom

London, United Kingdom

London, United Kingdom

Working on the high profile Chalcotts Estate in Camden overseeing the management of the security and fire warden staff in each of the 5 tower blocks whilst the cladding was removed from the buildings. I also served as a first point of contact for all the residents within the estate acting as a contractual ‘middleman’ between the contractors and residents, ensuring any concerns that the residents had with the work or any of the security/fire warden staff was dealt with swiftly and precisely. As… Show more Working on the high profile Chalcotts Estate in Camden overseeing the management of the security and fire warden staff in each of the 5 tower blocks whilst the cladding was removed from the buildings. I also served as a first point of contact for all the residents within the estate acting as a contractual ‘middleman’ between the contractors and residents, ensuring any concerns that the residents had with the work or any of the security/fire warden staff was dealt with swiftly and precisely. As needed, provided guidance on contract matters to security contractors or other operational staff, including training to new security managers and other employees in practices and procedures. I monitored on a daily basis compliance by company employees with established procedures. Identified areas of recurrent pressure. Handled on-going issue and change management. Show less

Education record

Education record