As an Information Technology Engineer and Software Developer, I played a pivotal role in driving innovation within the company by creating cutting-edge technology solutions.I developed web-based applications aimed at error-proofing various production lines, ensuring correct part usage. This technology locked the system and alerted supervisors if invalid parts were detected, facilitating prompt corrective actions to maintain product quality and customer satisfaction.For health… Show more As an Information Technology Engineer and Software Developer, I played a pivotal role in driving innovation within the company by creating cutting-edge technology solutions.I developed web-based applications aimed at error-proofing various production lines, ensuring correct part usage. This technology locked the system and alerted supervisors if invalid parts were detected, facilitating prompt corrective actions to maintain product quality and customer satisfaction.For health and safety compliance, I constructed a COSHH substance management application, containing information on hazardous substances within the facility. This application provided quick access to substance details in case of incidents, displaying immediate actions for scenarios like eye contact, ingestion, spillage, and substance fires. It also presented PPE information to ensure adherence to safety protocols.In support of the Quality Assurance department, I designed web applications to streamline product quality assessments using iPads instead of paper forms. Additionally, I created reports displaying daily, weekly, and monthly quality data, aiding the QA department in identifying product trends and enhancing overall product quality.In response to Brother acquiring another global business, I, along with two colleagues, was outsourced by the managing director to develop and implement a new production system. This comprehensive system controlled product picking, pallet content, processing, packing, storage, and shipping, streamlining and optimizing the entire production process. Show less

As an Information Technology Engineer, I oversaw all on-site hardware management and server room operations and performed various tasks using Veeam backup & replication.I played a pivotal role in the redesign and replacement of our wireless network, transitioning to a cloud-based Cisco Meraki system. This involved comprehensive tasks such as designing network diagrams, conducting wireless network surveys, and installing/configuring the new Cisco Meraki devices.To enhance our… Show more As an Information Technology Engineer, I oversaw all on-site hardware management and server room operations and performed various tasks using Veeam backup & replication.I played a pivotal role in the redesign and replacement of our wireless network, transitioning to a cloud-based Cisco Meraki system. This involved comprehensive tasks such as designing network diagrams, conducting wireless network surveys, and installing/configuring the new Cisco Meraki devices.To enhance our power backup capabilities, I upgraded server room uninterruptible power supply (UPS) devices to modern smart UPS systems. This not only increased our power reserves during factory power cuts but also introduced automatic email reporting for power supply fluctuations, allowing proactive planning and action before potential issues arose.Exploring emerging technologies, I delved into Robotic Processing Automation (RPA) and presented a detailed report to the managing director on how RPA could optimize our workflows and resource utilization.In response to a specific customer requirement, I developed a new business and production process, involving the modification of a Brother printer. This included creating a reliable production process, training production staff, and implementing firmware modifications to meet customer needs.Additionally, I initiated quarterly business trips to our Slovakian factory, focusing on supporting and enhancing their operational processes. Show less

As an IT Support Technician, I played a key role in managing and replacing on-site computing assets, meticulously selecting device specifications while adhering to budget constraints. My responsibilities included utilizing vSphere for virtual server administration and overseeing Synology NAS devices to ensure secure file sharing and user file backups. Additionally, I configured and maintained a diverse range of network equipment, including switches and wireless access points.I was also… Show more As an IT Support Technician, I played a key role in managing and replacing on-site computing assets, meticulously selecting device specifications while adhering to budget constraints. My responsibilities included utilizing vSphere for virtual server administration and overseeing Synology NAS devices to ensure secure file sharing and user file backups. Additionally, I configured and maintained a diverse range of network equipment, including switches and wireless access points.I was also a member of the Brother European test team, where I thoroughly assessed the implications of transitioning to Windows 10 on company devices. This comprehensive testing process included identifying and resolving compatibility issues for both hardware and software within our Wrexham factory, collaborating closely with technical leads from Brother offices and factories across Europe.On the security front, I implemented stringent controls for USB device connectivity. Additionally, to enhance data safety in case of loss or theft, I introduced passcode-encrypted USB solutions. Following the guidelines of the CIS 20 security framework, I strategically improved information security practices and user behaviour on-site, resulting in a notable increase of our overall security posture. Show less

IT Assistant specializing in network configuration, troubleshooting, and repair, including the installation of network cables throughout the factory. Configured laser and label printers for seamless printing across the facility. Contributed to virtual server maintenance, handling tasks like OS updates, server restarts, and new server configurations.Led a project replacing 60 outdated Windows-based Wyse thin clients with cost-effective Raspberry Pi devices, saving 80% in expenses… Show more IT Assistant specializing in network configuration, troubleshooting, and repair, including the installation of network cables throughout the factory. Configured laser and label printers for seamless printing across the facility. Contributed to virtual server maintenance, handling tasks like OS updates, server restarts, and new server configurations.Led a project replacing 60 outdated Windows-based Wyse thin clients with cost-effective Raspberry Pi devices, saving 80% in expenses. Developed an efficient setup process for Raspberry Pi devices, implementing remote desktop software and bash scripts to streamline operations, reducing daily supervisor involvement by 30%. Show less

As an IT Apprentice, my main focus was on keeping approximately 80 office devices and 200 production devices running smoothly. I took care of configuring printers to ensure seamless printing across the entire factory, supporting both office and production needs effectively.