Matt Tecson Email & Phone Number

Coquitlam, Bc, Ca

Burnaby, British Columbia, Canada

• Support project management with the initial buying of materials and supplies.• Organize for project mobilization.• Emergency purchasing and on-going purchasing for existing projects including managing rental contracts.• Maintain purchasing records for projects. Create and administer documentation pertaining to the set up, planning and close out of the project. • Obtain quotations and lead times from vendors.• Determine and define purchasing requirements by using industry knowledge.• Develop and maintain relationship and pricing agreements with vendors.

Burnaby, British Columbia, Canada

● Responsible for the collection of past due balances and mitigation of loss regarding assigned accounts on an automated dialer system.● Performed timely and efficient follow up on assigned accounts with varying levels of risk to the Bank.

Burnaby, British Columbia, Canada

● Exceeded sales targets while managing both Consumer and Small Business accounts.● Received consistently above 99% exceptional customer service ratings.● Contributed significantly to consecutively achieving Top Store in the province and subsequent tier up of the store.

Coquitlam, British Columbia, Canada

● Managed daily store duties by holding the team accountable for tasks such as demoing new products, upholding department appearance, ensuring signage is properly displayed and adjusting product pricing ● Made sound business decisions by evaluating and utilizing reporting metrics such as revenue goals, gross margin, service attach rate and Customer Service Index score● Coached staff on sales techniques using roleplays to improve customer service, sales abilities and the employee experience. ● Exceeded sales goals and business objectives by supervising ten or more employees simultaneously in a fast pace and demanding retail environment ● Implemented and developed successful business plans by analyzing previous financial performance and team behavior to determine subsequent month’s goals and objectives.

Coquitlam, British Columbia, Canada

● Optimized client satisfaction through analysis of individual scenarios in order to meet client’s needs and provide a complete solution. ● Assisted in achieving department goals by simultaneously managing multiple client demands professionally and efficiently.