Matt Terry Email & Phone Number

Rayleigh, Gb

UX design development rotation

During my tenure at Santander, I have played a crucial role in ensuring the financial well-being and security of our valued customers, particularly during the challenging COVID-19 pandemic. My primary focus has been on safeguarding customers from falling victim to scams while providing them with expert assistance in navigating our digital applications.Key Contributions:1. Scam Prevention and Education: Amid the uncertainties of the COVID-19 pandemic, I have been dedicated to safeguarding our customers from scams and fraudulent activities. Through proactive communication and education, I have equipped customers with the knowledge and tools needed to protect their financial assets, building trust and loyalty in the process.2. Digital Application Support: As customers increasingly turned to digital banking solutions during the pandemic, I have been instrumental in guiding them through our digital applications. This assistance has ensured a seamless and convenient banking experience, contributing to customer satisfaction and loyalty.3. Exceptional Customer Experience: My commitment to delivering a second-to-none experience to Santander's customers has been at the forefront of my responsibilities. I take pride in providing personalized and empathetic support, resolving issues efficiently, and ensuring that each customer interaction leaves a positive and lasting impression.My journey at Santander has not only allowed me to thrive in my career but has also given me the opportunity to make a meaningful impact on our customers' financial well-being during a challenging period. I remain dedicated to delivering outstanding service and continuing to contribute to the success of Santander and its valued customers.

Southend On Sea, United Kingdom

As a dedicated drummer with the Brentwood Imperial Youth Band, I have had the privilege of honing my musical skills and participating in a wide range of transformative experiences throughout my tenure. This role has not only deepened my musical proficiency but has also shaped me into a dynamic performer and educator.Key Achievements:1. International Festival Appearances: Our ensemble's talent and dedication have taken us to some of the world's most prestigious stages. From Red Square in Moscow to the vibrant festivals of Germany, France, Switzerland, and Canada, I've been fortunate to represent our band internationally. These experiences have not only allowed me to share my passion for music with diverse audiences but have also exposed me to a rich tapestry of global musical traditions.2. High-Profile Collaborations: One of the most exhilarating aspects of my journey with the Brentwood Imperial Youth Band has been the opportunity to perform alongside renowned artists and bands. Notably, I had the privilege of sharing the stage with "The Script" at the iconic O2 Arena in London. These collaborations have not only broadened my musical horizons but have also instilled a strong sense of professionalism and adaptability in my craft.3. Royal Performances: A truly unforgettable highlight of my career has been the honor of performing for Her Majesty, Queen Elizabeth II. These performances required the utmost precision and artistry, and they have instilled in me a deep sense of responsibility and pride in my role as a musician.4. Teaching Experience: Beyond my role as a performer, I have also been actively involved in nurturing the next generation of musicians. Through teaching drumming techniques and imparting musical knowledge to budding talents within the band, I've had the opportunity to witness growth and development, further solidifying my commitment to music education.

London, England, United Kingdom

I have had the privilege of working with London Band Week, where I've played a pivotal role in orchestrating the logistical intricacies of hosting and managing a diverse array of marching bands, with a primary focus on the University of Tennessee band. My responsibilities encompassed a broad spectrum of event coordination and planning, ensuring that the UK's largest international marching band event ran smoothly and seamlessly.Key Achievements:1. Hosted the Largest International Marching Band Event in the UK: As a core member of the London Band Week team, I contributed to an event that made history by hosting the largest international marching band ever to grace the UK. This accomplishment required meticulous planning and execution of logistics to accommodate the needs of multiple bands, their equipment, and their performance schedules.2. Collaborative Liaison: My role involved close collaboration with band directors to ensure that every aspect of their participation in London Band Week was well-coordinated and hassle-free. By establishing effective communication channels, I successfully addressed challenges and provided practical solutions, resulting in a harmonious experience for all involved.3. Travel and Schedule Management: I meticulously managed travel arrangements, ensuring bands arrived safely and on time. Day-to-day schedules were carefully curated to maximize efficiency while accommodating the unique requirements of each band. This meticulous attention to detail was instrumental in maintaining the event's integrity and reputation.4. Support to Production and Festival Manager: In my capacity as an assistant to the production and festival manager, I provided essential support in overseeing the event's production elements. My tenure at London Band Week has provided me with valuable experience in event management, logistics coordination, and the unique challenges of hosting international marching bands.

Music Business, Business Administration And Management, General

Music Business And Production, Music Performance, General

Level 3 Music Practi, Music

Drumming Grades, 1-8

All Grades passed with distinction