I oversaw touring and booking administration for music artists. As a problem solver and facilitator, I tracked financial deliverables in adherence to mutually agreed payment terms, built ticket inventory reports to forecast sales for upcoming events, and administered talent contracts to ensure legal compliance and negotiated deal points.I also supported the business operations for a Booking Agent by helping scale account management and development initiatives.

I provided administrative support to a senior Television Literary & Packaging Agent. My accomplishments include the following:➢ I communicated agreement signatory status and coordinated payroll and tax documentation to secure payments for clients as agreed upon➢ I took command at managing the flow of client information and assets to ensure business goals were being met➢ I built awareness and knowledge of business trends and objectives to adopt additional responsibilities to further service department needs

I provided operational support by exercising cross-functional team collaboration to service CAA’s agents and clients. Some of my achievements include the following:➢ I troubleshooted and resolved on-site technical emergencies for company meetings on a moment’s notice ➢ I logged and processed a high-volume of incoming/outgoing packages, and worked diligently with CAA’s shipping partners to ship 1,000+ packages during the holiday season➢ I provided cross-departmental support to Agents & Executives in Marketing, Business Development, Television, Motion Pictures, and HR & Operations departments, ensuring all business needs were metIn addition, I assisted the Television department with several special projects during pilot season to help manage the high-volume of office paperwork and also service incoming queries.

I assisted the Television Department with special projects, including the assembly and distribution of client staffing books that are used to promote the agency's writer and director client roster to buyers for television pilot and staffing season. Staying super organized, having strong attention to detail, and meeting all deadlines enhanced my presence within the department and company and exhibited my professional growth during the course of the internship.Additionally, I took initiative to self-start a passion project of outlining the media conglomerates, corporate structures, and key executives that make up the scope of the entertainment business. Finishing at 102 pages of compiled research, I distributed the final product to the department in hopes of it being used as an educational tool to boost everyone's industry knowledge in addition to conveying my passion and curiosity of the business.

I oversaw the content creation of over 500 pages with the mission to create a user-friendly experience for customers, generate new business leads, and simply internal workflow to expedite customer order processing. By learning MIFAB's product line and business objectives, I revamped all content on the website, while working in tandem with an external software developer team to ensure the website's backend was bug-free and operating smoothly.In addition, I designed digital marketing assets, including revised versions of print catalogs and brochures, to illustrate the full product pipeline and its specifications, and also maximize online presence.

I scheduled meetings and casting appointments for over 200 clients, compiled and edited audition video materials, and submitted clients for TV/Film projects through Breakdown Express.In addition, I was many times the front face of communication when performing receptionist duties. I greeted and welcomed clients and visitors, screened hundreds of incoming calls, and answered client queries with a customer service-focused mindset. Utilizing my expertise in radio, commercials, theater, film & TV, labor unions, and production, I quickly assessed and resolved any potential logistical issues, and ensured all information and details were quickly relayed between clients and buyers.I trained new interns on office procedures to better equip them with the tools and resources needed to handle concurrent tasks and responsibilities.I originally interned at Gray Talent Group in January - June 2012 and was invited back for another 6 months in 2013 after exceeding performance expectations and proving my ability to proficiently work both independently and collaboratively in a rapidly fast-paced environment.

Covering an agent's desk was one of my biggest responsibilities as an intern. Being in the front driver seat and experiencing an assistant's day-to-day was an incredible learning opportunity that fueled me with the desire to learn and find ways to contribute, while also enabling me to experience accountability and acting on responsibility to the highest degree.While I was not working with an agent, I read scripts and wrote detailed script coverage, many times with same-day deadlines, and also participated in weekly meetings to discuss our weekend read and identify potential opportunities for clients.

I took lead in starting DePaul's first casting office, with the mission to help film students navigate the Chicago acting community and secure talent for their projects.I coordinated casting sessions and auditions, maintained a database of over 500 local actors, and advised on union regulations and business practices.