Manage the implementation of programs from sales close to launch; including but not limited to strategy, contract negotiation, operational development, marketing, budgeting, and relationship management with the goal to create engaging partnerships.• Work cross-functionally with marketing, sales, product, engineering, and more to drive various business initiatives and growth.• Create workflows within technology platforms, utilizing APIs to ensure safe and efficient transmission of sensitive data to protect the client and end user. • Collaborate closely with sales & customer success team, to close gaps in product delivery and overall client satisfaction. • Drive project management efficiencies by owning and creating launch templates shared among the operations teams in Asana. • Manage deliverables by leading various meetings and processes such as legal, customer success, and communications.• Maximize value proposition for clients by collaborating with key internal stakeholders to leveraging relevant workflows & communication channels.• Develop & deliver informative & engaging product demonstrations at differing points of the sales process to encourage sales close.

As an Integrated Technology Consultant, I work within the End Point Integration team. This team provides assessment, integration and testing services for our large IO/Fed clients. We conduct a technology assessment of the hospital to ensure that they have the necessary end user devices to support the Cerner solutions in scope. We then work with the local staff to define a deployment, integration, and testing strategy to ensure those devices are ready for conversion. My current project focus is working with the Department of Veteran Affairs.

As an Academy Consultant, I was often the face of Cerner to clients. I communicated, collaborated and worked to design and customize clients' new or updated computer systems. My time was spent communicating with and educating clients. I helped shape their system and fostered strong relationships, empowering clients to see how technology can save lives, decrease errors and reduce wasteful spending. My end goal was to successfully transition a client through a Cerner implementation which includes system testing, troubleshooting, issue management, training and go-lives.

Within assigned districts, support the efforts to maintain satisfactory Market Center targets for cost controls and growth (retention, route sales, net pricing, credits, ADS, route-based direct sales, shared leads, and increasing inventories). Proactively follow up on accounts in jeopardy and lost accounts.Perform daily route check-in by reviewing and approving invoices, IRMs, DVIRs, and deposits for accuracy. Conduct weekly route observations within assigned districts. Execute L&R action plan and truck audits (as necessary) daily.Support the efforts to drive company Action Plans and hold the route organization accountable for executing against those plans. Provide outstanding customer service and maintain a continuous focus on customer service. Make direct service calls and resolve service concerns. Partner with the sales organization to identify areas of growth.

Performed wide variety of administrative supportCompleted various Excel and Microsoft Office projectsDelegated duties and tasks to be accomplished dailyAssisted in helping lecturers with daily tasks Provided additional assistance in digital imaging when needed

Indexed weeks of backlogged scanned invoices into the computer systemHandled multiple accounts including requesting invoices, balancing, and paymentCreated multiple journal entries and balancing for accountsProcessed final checks due to vendors through workflow; correcting any errors before finalization

Researched and collected data through library research and structured interviewsInterpreted, synthesized and analyzed dataScheduled, organized, and reported the status of research activities Wrote and edited materials for presentations

Managed all chapter financial operationsRestructured entire chapters’ budget and delegated budgets to executive membersGoverned daily bill payments for the chapter ensuring daily operations could continueProvided assistance to professional tax accountants on the filing of chapters 990 tax exempt formEnforced chapters’ finance laws to 139 members