• Planned and executed over 3,000 global export shipments encompassing over 5,000 containers of raw materials, ensuring timely delivery and cost-effectiveness, resulting in multi-million-dollar revenue generation • Collaborated closely with cross-functional teams, including Supply Planners, CSRs, Steamship Lines, Transportation carriers, Freight Forwarders, 3PL warehouses, Track & Trace, Procurement, and IT, fostering continuous improvement initiatives to drive down costs and streamline material delivery, while adeptly managing operational challenges as they arose • Strategically mitigated global economic challenges, leading to a significant reduction in on-site warehouse inventory storage and container fees over 9 months. Achieving 110% of 2023 Q4 shipment goal for planned materials by navigating operational constraints and re-routing on the sea, addressing Panama Canal drought and Red Sea issues

• Managed 45+ client accounts, facilitating seamless on-boarding of their products onto Amazon Seller Central. Ensured clients were well-informed about forecasting and inventory processes, while maintaining optimal stock levels at Amazon Fulfillment Centers• Oversaw 1800+ product listings, maintaining an 97.5% average in-stock rate. Collaborated across departments and with clients, resulting in doubling of company year-over-year sales

• Directed the allocation of a $577K budget towards the renovation of 7 facilities, orchestrating partnerships with contractors and ensuring timely project delivery• Oversaw comprehensive operations for Head Start facilities, including maintenance, transportation, contracts, RFPs, and licensing compliance with DHS/DOE across 31 locations and 50 classrooms spanning 8 counties

• Managed daily operations of fulfillment center, overseeing the processing of over 4,000 orders and 17,000 line items per day• Directed the development of ongoing reporting metrics to monitor shipping accuracy and on-time delivery rates, driving continuous improvement initiatives. Achieving an increase in overall on-time delivery and shipping accuracy from 96% to over 99% within 6 months through strategic utilization of data metrics, enhanced training, and streamlining inbound-to-outbound operations• Led a reduction in weekly overtime from an average of 10% to below 5% by implementing lean processes, optimizing forecasting and scheduling, and effectively managing labor allocation for a team of 30-50 associates. Implemented client-specific warehouse layout to streamline production efficiency• Reviewed P&L and budget weekly/monthly to develop action plans as necessary to improve any operational opportunities and keep labor percentage below target• Assisted in leading and training supervisors and employees on the implementation of a new Warehouse Management System across facilities in Tennessee, Nevada, and New Mexico for multiple clients.

• Only remote employee for company - managed all day to day 3PL warehouse operations across 1 on-site and 1 remote location fulfilling up to 1,446 line items per day at peak volume, working cross-functionally to evaluate warehouse practices and drive operational improvements across fulfillment and distribution network• Ensured warehouse inbound/outbound order fulfillment was completed within 24-48hr contractual SLA compliance through hands on reporting and management, improving from 5% SLA compliance in 2015 to 99% compliance in 2016 • Developed reverse logistics process increasing return on damaged product, obtaining up to 15% of product cost and reduced overall storage fees by 6% through partnerships with liquidators & Habitat for Humanity• Directly contributed to reducing overall company damage rate by 25% by implementing warehouse packaging guidelines and comprehensive training materials• Optimized warehouse invoice review process, developing numerous reports to present data to identify any anomalous charges

• Managed all operational processes to drive accurate inventory, backroom location accuracy, and in-stock salesfloor for customers. Leading logistics accuracy levels above goal of 97.5% to help achieve 2014 Golden Contribution store through best practice execution, payroll & expense management, and positive year-to-date sales comp.• Supervised backroom, flow/replenishment, in-stocks, pricing, and presentation teams. Rotated as Leader-on-Duty (LOD), overseeing entire store operations• Rewarded for performance with additional responsibilities as Safety Captain, Inventory Captain, Flexible Fulfillment Captain

•Develop marketing strategies for the facility, group fitness, intramural sports, outdoor adventure, 2013 facility expansion and special events•Collaborated with Graphic Design and Film department on marketing strategies and implementation•Market on campus through various events and social media outlets•Attend monthly expansion meetings with lead architects and construction management

•Oversee staff members and patron activity•Open and close the entire facility•Resolved service related difficulties and gave tours to groups of two to twenty patrons•Completed “Plus-One” memberships and guest passes for patrons•Rented out equipment•Made announcements for safety bulletins, closing, and location of members•Booked outdoor adventure trips

• Sold print, online, and mobile advertising accounts to local businesses in the Johnson City area• Achieved $21,441 in individual sales over 11 weeks, exceeding the national average of $13,500.• Surpassed team goal by selling $31,400, against a target of $30,000.