Matt Veal Email & Phone Number

Manchester, England, Gb

Pimberly provide a powerful cloud-based (SaaS) Product Information Management (PIM) platform into companies within the E-Commerce sector. Through PIM, we aid brands collect and store product data in a single source location and distribute it effectively through multiple sales channels.

Manchester Area, United Kingdom

Manchester Area, United Kingdom

• Developed and maintained a high level of expertise in Product Information Management• Conducted Discovery Sessions alongside an Account Executive to gather requirements and understand prospect's needs/pain points• Demonstrated Pimberly's products and technologies to a range of audiences (including C-level)• Built tailored demonstrations based on prospects' requirements• Held scoping sessions with prospects to put together a project plan for what phase 1 of implementation would look like and act as the technical sign off when handing over a project from sales to delivery

Waste Logics software (SaaS) is an online waste management software solution that makes it easier to meet the day-to-day operational needs of waste management businesses.• Hold discovery calls with clients to gather requirements and fully understand their business needs.• Build and maintain a strong rapport with clients to enhance the onboarding experience.• Implement the Waste Logics platform with a range of clients• Train and support new clients online and onsite to make sure they are fully operational on the software after their go-live date• Provide support to improve business processes both internally and externally• Achieve and maintain relevant KPIs and SLAs standards (response time, churn percentage & predicted Go Live dates met)• Upsell add-ons when opportunities are identified on the clients onboarding journey and demo the software within the product suite

• Provided Tier 1 software support to clients through the Service Desk (Jira) and over the phone• Communicated with clients to gather information to feedback to the team suggesting new features• Achieve and maintain relevant KPIs and SLAs standards (Response Time & Tickets resolved within 5 hours)• General administrative tasks e.g Updating the CRM (HubSpot)

The Nobul Approach;A recruitment company set up to change the way the world thinks of recruitment companies. We want to be an organisation that clients – and candidates – enjoy working with. With over 20 years’ recruitment experience, we promise we’re easy to work with. We simply do what we say we are going to do, when we say we are going to do it. Our Experience;• We’re specialists in recruiting all level of Technology professionals, from a first jobber all the way through to a C-suite leader. • We help build Technology teams for start-ups and fast-growth small companies.• We help SMEs hire their next superstars. We ensure global companies have the right technology professionals who deliver the kind of results global companies demand. • We do all this across verticals from Technology to Business Services through to FMCG and Telecommunications. • What we don’t do is try to solve a recruitment problem by throwing CVs at it. • We take the time to understand what – and who – you are looking for. We get to grips with the type of talent your business needs. Then we work hard to find you the people you want, who want to work for you.

Slumber Party Hostels, based in Thailand, are a unique concept and signature living experience for young travellers. Swiftly promoted to General Manager, oversaw the operation, performance and process improvement projects for 3 hostels within the Krabi province, including a flagship hostel.

Dukes 92 is a bubbling hub for canalside bar and dining. As a Supervisor, provided ad-hoc support at peak periods throughout the summer and at weekends, including as a part of the events teams to host corporate and private functions.