Matt Walker Email & Phone Number

Ontario, Canada

Hamilton, Ontario

Manage marketing and sales promotions for Sports Medicine and Arthroscopy product lines, including brand development and management.Provide timely product support and maintenance, including field visits; customer and rep education.Manage product launches, product phase out and product cycle maintenance.Lead portfolio related product presentations and training sessions at Sales Conferences.Provide field sales support and support customer presentations and discussions, including conferences.Coordinate productive meetings with the Operations group to assist with forecasting and improving the Customer Experience.

Involves day-to-day coordination and ownership of price administration and contract management functions requiring close interaction with sales, marketing, management and senior management teams.Work with sales and marketing to identify opportunities for expanding product lists within existing contracts and innovative technologies.Work closely with Shared Service Organizations and Group Purchasing Organizations to introduce new technology into the Canadian Healthcare System.Lead collaborative initiatives across franchises to maximize contract opportunities.Maintain a good understanding of procurement at the hospital, regional, provincial and national buying group levels to ensure alignment with customer and government imposed terms and conditions.

Hamilton

Administration of Stryker’s tendering and contract management processes along with the day-to-day coordination and ownership of the tender submission and customer contract functions.Identification of potential opportunities; coordination and assembly of submission response documents; and financial review and approval prior to distribution to various customers.Oversees sales and service contract coordination, including review of customer supplied contracts and generation of Stryker drafted documents. Prepares profitability analysis for tender and contract submissions in collaboration with the Business Analyst.

Waterloo, Ontario

• Successfully assess buyer client’s needs by executing a specific search of suitable homes • Act as an intermediary in negotiations between buyers and sellers• Develop innovative marketing plans based on industry best-practices for each client

Kitchener, Canada Area

• Responsible for exceeding overall sales objectives including local and long-distance moves as well as short and long-term storage business• Established over 25 new lead sources through cold-calling, four networking groups, fostering new business relationships through self-initiated business meetings• Performed estimates in-person for clients looking to move or store household or commercial goods

Toronto, Canada Area

Administrative Oversight:• Managed 14 member team including one assistant• Account Manager of over 600 accounts representing $7 Million in annual revenue• Budget, Profit & Loss Statement, financial reconciliation and marketing plan responsibility for a $33 Million facility Service Department Leadership• Responsible for hiring, training, coaching, overall development of team• Responsible for the negotiation of existing customer contracts • Developed strategies focusing on customer retention and internal growth of accounts such as product training, introducing location and company best practices Human Resources Management• Conducted bi-annual performance reviews providing 3 and 6 month follow-ups on specific technical and customer service skills for team members for improvement including regular coaching as necessary • Offered strategic advice and guidance to management on various staff relations issues including: discipline, termination, reorganization and development• Provided succession planning and workforce strategy within service department

• Introduced, developed and implement marketing tools used by service department (flyers, sales promotions) • Trained all service sales representatives on new products on sales methods through one-on-one meetings using industry and company best-practices• Generated new queries using Microsoft Excel (VLookUp) to capture potential internal growth opportunities for over 40 delivery routes

• Responsible for developing initiatives to improve efficiencies and decrease production and service costs by creating a new flow method for uniforms to be cleaned, introduced new types products to be marketed to customers, created a new reporting method for plant and service performance standards • Trained various location employees in personally-developed initiatives to ensure smooth transition of new information