Matt Walton

Matt Walton Email and Phone Number

Head of UX and User Centred Design @ Aviva
Sevenoaks, GB
Matt Walton's Location
Sevenoaks, England, United Kingdom, United Kingdom
Matt Walton's Contact Details

Matt Walton personal email

n/a
About Matt Walton

I’m a leader who wants to develop great teams into amazing teams. My passion is creating brilliant customer experiences that solve real problems, with a digital and commercial first focus.

Matt Walton's Current Company Details
Aviva

Aviva

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Head of UX and User Centred Design
Sevenoaks, GB
Website:
aviva.com
Employees:
25391
Matt Walton Work Experience Details
  • Aviva
    Head Of Ux And User Centred Design
    Aviva
    Sevenoaks, Gb
  • Direct Line Group
    Head Of Experience Design
    Direct Line Group Jun 2022 - Present
    Bromley, Kent, Gb
    Leading a team of creative problem solvers, transforming our end to end customer experiences for our portfolio of brands - Direct Line, Churchill, Privilege, Darwin, and GreenFlag
  • Direct Line Group
    Digital Transformation Lead
    Direct Line Group Nov 2020 - Jun 2022
    Bromley, Kent, Gb
    Banging the drum for all things 'digital' = driving digitisation and customer digital adoption across Direct Line Group
  • Direct Line Group
    Digital Director
    Direct Line Group Nov 2019 - Nov 2020
    Bromley, Kent, Gb
    Leading the Digital function - a team of 200 digital professionals responsible for the design, build, measurement and optimisation of all digital customer touch-points for Direct Line, Churchill, Privilege, Green Flag, and partner brands.
  • Direct Line Group
    Head Of Digital Product - Acquisition And Servicing
    Direct Line Group May 2019 - Nov 2019
    Bromley, Kent, Gb
    Leading the Digital Product Management team responsible for digital acquisition and servicing vision, strategy and performance across Direct Line, Churchill, Privilege and partner brands.
  • Direct Line Group
    Head Of Digital Performance Optimisation
    Direct Line Group Nov 2018 - May 2019
    Bromley, Kent, Gb
    Working into the Chief Digital Officer, responsible for identifying performance improvement opportunities to drive digital growth across DLG brands (Direct Line, Churchill, Privilege, and partner brands). Focus areas include customer digital adoption, ecommerce performance, digital transformation, embedding a digital-first culture through the business.
  • The Times
    Content Sales & Marketing Director, The Times & The Sunday Times
    The Times Jul 2016 - Oct 2018
    London, United Kingdom, Gb
    Responsible for UK and International marketing activity to drive subscription growth and retail sales of The Times & The Sunday Times. Including: digital marketing (PPC, display, video, social), eCommerce, retail, radio, and print marketing.
  • Dixons Carphone
    Online Trading Director, Carphone Warehouse
    Dixons Carphone Feb 2015 - Feb 2016
    Responsible for the commercial performance of the Carphone Warehouse website. Including online trading, reporting / analytics, merchandising, optimisation, and live chat.www.carphonewarehouse.com
  • Virgin Media
    Head Of Online Sales
    Virgin Media Jan 2009 - Feb 2015
    Reading, Berkshire , Gb
    Responsible for new and existing customer sales through the online channel, across Virgin Media's consumer products: fibre optic broadband, digital TV, home phone, and mobile. Management of a team of online sales conversion specialists, plus an off-shore team of 50 live chat agents. Reporting directly into the Exec Director for Sales.http://store.virginmedia.com
  • Bt Retail
    Head Of Online Acquisition And Retention
    Bt Retail May 2008 - Jan 2009
    London, Gb
    Responsible for online sales of BT's consumer broadband, TV and home phone products to new and existing customers. Managed a team of online sales managersManaged a test and learn online optimisation programme; launched live chat into BT; managed the online element of marketing campaigns.
  • Bt Retail
    Head Of Online Channel Development
    Bt Retail Aug 2007 - May 2008
    London, Gb
    Heading up the Online Channel Development team for BT consumer products and services online. Accountable for online sales and conversions, and own the end to end online customer experience for consumer products.
  • Bt Retail
    Senior Online Propositions Manager
    Bt Retail Dec 2005 - Aug 2007
    London, Gb
    Head up the Online Propositions team in BT's Consumer business. Developing propositions online and responsible for managing the end to end online customer experience for consumers on BT.com
  • Bt Retail
    Head Of Website Marketing Team
    Bt Retail Jul 2005 - Dec 2005
    London, Gb
    Managing the BT.com online team in BT's Group Marketing and Brand team, across Consumer, SME and Major Business.
  • Bt Retail
    Consumer Broadband Interactive Manager
    Bt Retail May 2004 - Jul 2005
    London, Gb
  • Royal Mail
    Senior Interactive Manager, Royal Mail
    Royal Mail Jul 2001 - Jul 2004
    London, Gb
  • Royal Mail
    Senior Brand Manager, Royal Mail
    Royal Mail Jun 1998 - Jul 2001
    London, Gb

Matt Walton Skills

Ecommerce Digital Strategy Conversion Optimization Online Communications Digital Marketing Sales Presentations Online Lead Generation Telecommunications Broadband Digital Tv Responsive Online Experience Mergers And Acquisitions Customer Experience Management Mobile Devices Marketing Customer Retention Product Marketing Proposition Development Direct Marketing E Commerce Seo Online Marketing User Experience Integrated Marketing Strategy

Matt Walton Education Details

  • De Montfort University
    De Montfort University
    Design Management
  • Haywards Heath Sixth Form College
    Haywards Heath Sixth Form College

Frequently Asked Questions about Matt Walton

What company does Matt Walton work for?

Matt Walton works for Aviva

What is Matt Walton's role at the current company?

Matt Walton's current role is Head of UX and User Centred Design.

What is Matt Walton's email address?

Matt Walton's email address is ma****@****ail.com

What schools did Matt Walton attend?

Matt Walton attended De Montfort University, Haywards Heath Sixth Form College.

What skills is Matt Walton known for?

Matt Walton has skills like Ecommerce, Digital Strategy, Conversion Optimization, Online Communications, Digital Marketing, Sales, Presentations, Online Lead Generation, Telecommunications, Broadband, Digital Tv, Responsive Online Experience.

Who are Matt Walton's colleagues?

Matt Walton's colleagues are Kem Tony, Michael Milkis, Paul Meanwell, Sean Hayes, Jose Tomas Fernandez, Parminder Singh Bisht, Alicia Lee.

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