Matthew Jones Email & Phone Number

Shasta Lake, Ca, Us

Redding, California, United States

Major Responsibilities;Manage outgoing customer feedback loops and spearhead outside sales initiatives as well as drive business growth/operational efficiency, develop new revenue streams, and overhaul service contracts to optimize financial performance.Lead cross-departmental communication strategies to increase organizational efficiency.Key Deliverables;• Achieved net revenue gain by boosting operational efficiency and executing a staff tracking system.• Enhanced brand reputation and customer trust by accelerating over 200% increase in company-wide public facing reviews.• Enhanced team collaboration and customer engagement by implementing CRM systems.• Contributed to greater overall company revenue by adding new revenue sources.

Tulsa, Oklahoma, United States

Major Responsibilities;Implemented and managed a customer relationship management (CRM) system and managed email campaigns.Acted as the final decision maker for all technical requirements within the team and collaborated with the core team from inception to execution in the design and implementation of Brad Sides Academy.Key Deliverables;• Facilitated creative efforts, including videography, human resources, project management, and sales operations.• Conducted market research to identify potential markets, trends, and competitors.

Redding, California Area

Major Responsibilities;Directed project management, human resources, and sales operations, ensuring efficient business processes and client satisfaction. Collaborated with contracted clients in Northern California, providing technical services and business consulting, contributing to the company's robust client portfolio.Managed business operations and led strategic initiatives at Aion Technologies Inc, fostering growth and overseeing a team of 12 employees.Key Deliverables;• Grew technical team capacity by over 40%, enhancing service delivery and operational efficiency.• Increased company revenue by an average of 27% annually through strategic business development and client acquisition.

Redding, California Area

Major Responsibilities;Directed project management, international team members and developers, and development for new product presentation and implementation.Collaborated with clients across in both US and international markets. Was the final decision maker when it came to for all technical implementations across the company from inception to execution keeping in mind global marketability and access. Key Deliverables;• Deployed the core infrastructure and sites for the company and affiliates with core and newly branded products• Established collaboration workflow and efforts across the world wide team

Fresno, California Area