Matt Knott Email & Phone Number

County Dublin, Ireland

Responsible for implementation and internal/external education of high impact social features for Riot Games Europe. Crafting messaging plans for feature launches and raising awareness of goals.

Primarily focused upon advocacy for players and making certain they had a voice, the role required adaptability to almost any situation and involvement in high level decisions. Key point of contact for community communications in Europe.

• Duties: My duties range from helping form a stable and welcoming community to carrying out both press and fan site interviews alongside the writing of articles and scripts for videos. With a strong focus on the News.
• Maintaining excellent relations and contacts
• Communicating with a mixture of both Hardcore and Casual players
• Working as part of an international team and communicating with other departments.
• Conception and creation of events and contests for the community
• First point of contact for all required news

County Dublin, Ireland

• Initially hired to be part of the Warhammer Online European team prior to release, I spent much of my time assisting both the QA Department with internal testing and the Community Management team with website articles.
• Unbiased moderation of the Official forums and interaction with the community.
• Conception and creation of events such as contests for the community.
• Editing and writing articles relating to the universe, game mechanics and code of conduct.
• Being a visible presence in game during testing of new content to assist players or colleagues during private testing or for media marketing (Screenshots, videos etc).
• Collecting and collating feedback from the community via the forums, Copter and key contacts.