Matthew Thomas Email & Phone Number

Norwich, England, United Kingdom

- Manage client relationships and oversee multiple client accounts, acting as the main point of contact, scoping digital marketing projects, and creating proposals.- Coordinate project execution by assigning tasks to internal teams, monitoring progress, and driving process improvements including team workflows and documentation.- Strengthen client relationships and industry knowledge by attending events, building connections, and staying up-to-date with digital marketing trends and strategies.

Sheffield, England, United Kingdom

- Responsible for end-to-end funding support for Knowledge Exchange projects, from application support to financial monitoring and reporting- Facilitated top-level funding decisions and annual reporting to UKRI research councils through data collation and presentation, administrative support, and project management- Served as the main contact for internal and external stakeholders, ensuring seamless communication and excellent customer service- Produced and maintained process documentation to ensure best practice and successfully reduce turnaround time on major processes

Sheffield, England, United Kingdom

- Executed technical migration of clients to a new Translation Management System; trained clients and colleagues on this system- Led on process improvement which reduced turnaround time on urgent projects by up to 48 hours- Successfully grew client accounts to achieve and exceed departmental spend targets

Sheffield, England, United Kingdom

- Responsible for end-to-end management of a range of localisation projects for a portfolio of domestic and international clients- Established and maintained strong working relationships with clients with a focus on account growth through attentive and thorough customer service - Worked closely with linguists and technical teams to ensure on-time and high-quality deliverables, including conducting final QA checks- Managed budgets, issued quotes and invoices, and created regular budget reports- Developed strong proficiency with industry-standard CAT tools and Translation Management Systems

Crawley, England, United Kingdom

Sheffield

São Paulo Area, Brazil

Spent a semester teaching English in São Paulo, Brazil to a diverse range of students, ranging from teenagers in disadvantaged areas of the city to professionals in global corporations such as Nestlé and InterCement.

United Kingdom

Crawley, England, United Kingdom

Crawley, England, United Kingdom

Gatwick, England, United Kingdom

Ma Intercultural Communication And International Development, Distinction

Bachelor Of Arts - Ba, Hispanic Studies, First With Distinction In Spoken Spanish And Spoken Portuguese

Translation

I studied Economic, Legal, Touristic, and Commercial Translation from Spanish to English and English to Spanish and achieved B2.