Led a team of data engineers, product managers, and data scientists in developing data driven products aimed at making supply chains smarter for everyone by using data driven insights to address delay mitigation, improve operational efficiency, and make behavior predictions. These include- Global Delivery Prediction Platform (GDPP) that provides a delivery day and time window for shipments- FedEx Surround which provides deep actionable insights for monitoring and interventions- Fulfillment engines and delivery products exposed both through APIs and our commerce platform FDX- Clearance strategy focused on Customer needs, value generation, and data driven insights - Sustainability Insights API providing predictive intelligence on sustainability impact for shipments - Experimentation with leading edge ML technologies including LLMs to solve business problemsSignificant achievements:- Reduced latency of GDPP by 94% and improved throughput by 70%- First time Estimated delivery Time window with a 2 hour window on day of delivery- Reduced cloud costs by over $5M annually through multiple optimizations

Managed a diverse team of architects, software designers, developers, and product analysts developing Early Package Visibility - a product focused on both operations optimization as well as enhancing visibility for shippers.Significant achievements - Application was designed, developed, & delivered in less than 3 months - 100% uptime for over 18 months across two peak seasons- Automation driven savings of around 3000 hours of manual work in a month- Application won the Hall of Fame award @ FedEx for its impact to improved operations- Won the FedEx Five Star award for 2021

Managed designers and technologists on multiple innovation, design, and strategy efforts including- Customer Driven Design – Human Centered Design applied to core FedEx areas- Data Analytics - Mobile Application Development- First and Last Mile E-Commerce Initiatives- Crowd sourced Innovation- Trends and Opportunity Spaces DevelopmentSignificant achievements- Evangelized design thinking including introducing design thinking to over 800 employees- Evaluated predictive models for battery life and for identifying high value prospects for SenseAware- Managed mobile development during which time FedEx mobile app ratings improved significantly- Planned two successful innovation programs leading to paths to realization for crowd sourced ideas - Prototyped to test and learn including in Conversational Commerce & Object recognition/classification- Facilitated multiple design thinking and scenario planning sessions with multiple groups- Visioned opportunity spaces driven from technology trends like AI, Big Data, and IoT - Architected preliminary elements of a platform solution to handle unattended delivery use cases

Technical Leadership, Architecture, Software Design, and Development of multiple pioneering and innovative applications on FedEx.com including - SenseAware: A sensor based platform combining sensor device sourced package information and a web based collaboration platform- FedEx Insight: A supply chain solution providing customers proactive visibility to packages in transit.- MyFedEx: An award winning portal developed in Java/J2EE- ShipManager: Shipping application developed in Java/J2EE- Virtual Order: The path breaking e-business solution providing web enablement for traditional shippers- Account Management: Web-enabling customer billing- FedEx.com Locator: Application to help customers find FedEx locations Significant achievements- Pioneered the use in FedEx.com of technologies and frameworks like Struts, Spring, Maven, Log4j etc- Architected, designed, and developed multiple J2EE based applications on FedEx.com - Designed and developed multiple proof of concepts including a rich client shipping application- Developed web analytics system including dashboards for multiple FedEx.com applications - Led and managed geographically distributed technical teams consisting of consultants and employees

Quanttus is a startup developing a wearable that could measure and monitor continuous blood pressure. This was being developed using a patented algorithm based on pulse transit time (PTT). - Implemented lambda architecture using Apache Storm for stream processing of incoming data and Cascading for batch processing and ETL - Set up on AWS Apache Spark + Kafka infrastructure to perform near real-time processing of raw data received from devices- Maintained and enhanced Scala programs used for data analysis

Co-founded Krikle, an augmented-reality iPhone application, allows users to post messages which then gets tagged to their physical location. As one of the winning teams of Memphis Startup Accelerator Seed Hatchery's annual 48-hour hackathon, Krikle generated a lot of buzz in the Memphis area with its use of camera overlays, accelerometer, compass to provide an Augmented Reality experience.

- Helped develop an account aggregation product for UMonitor.com - one of the firstaccount aggregation offerings on the web. As part of a three person team developed a pilot aggregating customer information across many sites and helped raise $5m in venture capital financing.- Developed a retirement mutual fund product for Morgan Keegan (Regions Bank Group) incorporating an algorithm based portfolio readjustment - Provided architectural and design consulting to help develop a patient-to-provider communications application involving real-time exchange of patient vitals and health records - Provided training in Java Development at a few consulting companies in Memphis.

Technology consulting, Training, Project proposal preparation. Worked as a software consultant for FedEx working on International HR systems.

- Led a team of three on-site and five offshore resources enhance IT systems- Managed a team of four to generate tax documents for new partnerships entered into by IP. Worked in collaboration with a tax team from Arthur Anderson.- Introduced the use of REXX scripting to automate JCL and Program generation leading to significant productivity improvement- Designed and developed major enhancements to Transportation and logistics applications

- Lead Manager of the practice area of Language Processing Tools - Led several concurrent initiatives managing multiple teams working on compiler development initiatives servicing projects spanning four continents.- Developed the team from a group of six to over thirty over a period of two years after demonstrating efficiency improvements possible using tools pragmatically.- Provided technical leadership and guided the development of a variety of language processing tools for conversion from IDMS to DB2, OSVS-COBOL to COBOL-II etc using UNIX compiler tools like Lex and Yacc.- Led the effort to port GNU Flex and Bison to MVS overcoming complexities related to character set mismatches between EBCDIC and ASCII- Involved in quality activities and on behalf of language processing tools group cleared the ISO-9001 certification audit for Tata Consultancy Services

Process Control software development including graphic data logging systems, Power controller software design, Power electronics simulations, Software porting