Medcom Coordinator
CurrentI play a major role in facilitating expedited acceptance of inter-facility patient transfers to regional Level 1 trauma centers for critically injured patients. By effectively communicating critical patient details and collaborating with medical professionals, I contribute to prompt decision-making and improved patient outcomes.Responsible for coordinating patient flow management for both trauma and behavioral health patients within San Antonio.Engage in real-time response and emergency asset deployment during mass casualty incidents (MCIs). I serve as an ad-hoc, ongoing point of contact for emergency management professionals and regional facilities directly responding to emergent disasters.Facilitate the exchange of critical information and resources, utilizing effective communication and rapid turnaround times to ensure a unified response and optimized emergency command operations.Guide law enforcement officers to appropriate behavioral health facilities for individuals facing imminent mental health risks. I regularly navigate the regional County Criminal Justice Information System (CJIS), enabling prompt referrals and emergency detentions for individuals in acute mental health crises.Provide additional assistance to law enforcement officers dispatched to family/domestic violence disputes through the Danger Assessment for Law Enforcement (DALE), an evidence-based lethality risk assessment tool used to determine a victim's risk of future domestic violence-related homicide. I assisted in the implementation and rollout of this service, providing ongoing feedback critical to its success.Provide real-time helicopter deconfliction and air traffic control for air medical transport units operating in the busy San Antonio metro area, ensuring safe and efficient air medical transport.