Matthew Romano Email & Phone Number

Dallas, Texas, US

• As a Board of Directors Member, my responsibilities are to determine the strategic orientations of the company, ensuring their implementation, and establishing the internal framework for oversight of executive.
• Increased profitability by 200%, securely integrated two IT acquisitions, with our other three lines of business and expanded revenue generating IT capabilities.
• Completed 5-year Technology Strategy Roadmap, IT Architecture, Requirements for a new disrupting software ecosystem. Deployed and consolidated to Microsoft 365, Azure, Teams, migrated contact centers to Business Voice

Dallas, TX, US

West Allis, WI, US

New York, NY, US

Leading global teams of developers globally to deliver better business outcomes across the IT Infrastructure stability and business process automation to deliver insurance faster to our 1+ million customers worldwide.My teams and I designed, developed, and integrated automations, orchestrations between systems across all facets of the IT infrastructure.

New York, NY, US

• Built and directed a team of 150 people across four countries that designed and supported the complex AIG global network encompassing: 24x7 network operations, IT security, voice / unified communications, contact.
• Increased profitability by $5.2 million annually for 2018-19 and beyond, while achieving a 90% drop in critical, and a 67% decline in major outages. I achieved this by building a world-class insourced unified.
• Rebuilt a failed small network & IT delivery center and transformed it into a large world-class Center of Excellence (COE), while living abroad for four years in Malaysia. (Now it handles 85% of global workload)
• Created and led ‘Incredible Ops’ Program across all departments of global command center (all infrastructure departments plus key applications) to improve on change/release management, request fulfillment, and incident.
• Additional $1.7 million saved yearly, with a 400% reduction in human-caused outages, and a 75% improvement in firewall changes by automating the load balancing/firewall workload, while meeting or exceeding services.
• Increased the stability and availability of the business consolidation of shadow IT organizations by developing programs for data center consolidation and a technology refresh at 300 locations.

New York, NY, US

Guided the architecture and implementation team of global network and voice architects / engineers to redesign the network for a consolidation of 50+ global to eight centralized regional data centers. Developed the business case, created reference architecture, and implemented a proof-of-concept lab and end-state low level design.- $25 billion in.

New York, NY, US

-Restructured the process implementation, monitoring, maintaining, and cost recovery of network services.-$6.74 million in OPEX conserved by implementing a private in-house MPLS network and migrating 230 locations in two years to the MPLS architecture.-Transformed the global network infrastructure by standardizing a business-aligned network architecture.

Start-up environment: Built the North America & Europe pre-sales engineering team. Recruited & technically trained regional sales and engineering staff. Collaborated with product management to strategize on new technical service offerings. Managed the pre-sales design and RFP responses, international customer network designs, and supported the North.

Basking Ridge, NJ, US

Designed customized WAN / MAN / SAN networks for major international fortune 500 companies. Created white-papers to demonstrate next generation technologies for new product sets. Mentored the junior engineer staff and directed the project engineering team on large scale initiatives. Customized SLA engineering and calculation studies-Awarded multi-million.

Bachelor Of Science - Bs, Electrical Engineering Tech

Associate Of Arts And Sciences - Aas, Electrical Engineering Technology