Junction Health partners with Community Health Centers to improve access to care and thrive financially by building and operating on-site drug infusion centers.

I help innovative entrepreneurs commercialize products and services to make healthcare better. Customers include venture-backed technology startups and growth businesses, consulting and professional services companies, digital health advisory firms, and tech-enabled services providers.

Recruited by the company’s founder during the startup stage to establish and build client base and sales processes to become a premier Salesforce Healthcare System Integrator.• Led a team of four in consultative selling and account management for healthcare and life science accounts. • Partnered with client company executives to understand needs, prioritize objectives, and develop and implement strategic solutions that improve healthcare delivery. KEY PROJECTS:○ Developed a program for a multi-state ambulatory surgical center management company to identify high-risk patients based on colorectal screenings.○ Planned and deployed a centralized contact center and provider relationship management system for a large integrated delivery network to reduce network leakage.○ Collaborated with an oncology physician group to improve patient engagement and reduce avoidable emergency and inpatient service utilization○ Consulted with behavioral health and substance abuse treatment organizations to build capabilities that supported patients before and after treatment to improve patient outcomes.

Consulted with client executives on strategic enterprise planning, service line development, value-based care, physician alignment, and more.• Managed relationships with 23 nonprofit healthcare clients and “safety net” providers representing $2.72M in annual membership revenue.• Consulted with C-suite executives and Boards of Directors to discuss the advancement of strategic initiatives.• Co-led research addressing social determinants of health for high-risk patient populations; used data to identify programs to support these vulnerable populations.• Supported consulting engagements providing patient populations with health education, nutrition literacy, affordable housing, and preventative care. KEY ACHIEVEMENT:○ Retained 100% of membership revenue in FY 2014 and 2015.

Promoted to Strategic Client Executive to identify strategic client priorities and deliver solutions. • Optimized the sales and contracting processes with a large health system.• Developed pricing strategies and led new business development in the Pacific Northwest, Central California, and Colorado. • Created marketing and sales plans that showcased regional client success stories.• Drafted budget proposals that highlighted Cerner’s at-risk pricing model.KEY ACHIEVEMENT:○ Awarded with President’s Club in 2012 for exceeding sales quota.

Led the design and implementation of electronic medical records (EMR) software for 47 hospitals. • Met with administrators and clinicians to understand needs and develop customized software to optimize clinical workflow.• Managed the team responsible for software customization.