Matt Ball Email & Phone Number

California, United States

United States

• Leader of Western Digital’s Product Security Incident Response Team (PSIRT) managing the remediation of externally reported and internally discovered product vulnerabilities.
• Develop and implemented a PSIRT case management system and workflow.
• Developed a Security Risk Review program for documenting, reviewing, and dispositioning risk.
• Responsible for responding to customer inquiries from major customers regarding security, including industry certifications, standards, and technologies.
• Coordination of product security assessments/audits with third party vendors and product development teams

• Managed multiple outsourced Security Operations Centers (SOC’s) providing 24/7/365 detection and response to cybersecurity threats to the firm
• Directly managed a team of seven employees and indirectly managed a team of over ninety contract resources
• Transition of legacy SIEM technology to next generation SIEM
• Lead transition of outsourced to insourced SOC model
• Lead effort to establish new physical SOC in US and partnering SOC in Ireland
• Collaborated with SIEM content engineering team to build and tune content

Santa Clara, California

· Responsible for Security Operations and management of the offshored SOC· Management of Incident Response, ArcSight Engineering and Network Security Review teams · Responsible for deployment of new and upgrade of existing tools in support of incident response mission· Improved effectiveness and processes around phishing incidents, reducing response time.

Palo Alto

• Responsible for managing Hewlett Packard Enterprise’s Cyber Defense Center
• Managed team of 20+ Cyber Security professionals monitoring HPE’s network and assets 24x7x365
• Implemented successful dual site SOC with coverage provided by teams in the United States and Ireland
• Responsible for maintaining headcount, hiring, performing reviews and promotions within the Cyber Defense Center
• Coordinated incident response with partnering teams, Cyber Intelligence, Forensics, Investigations and the Advanced Threat Detection on company-wide incidents

Palo Alto, California

• Responsible for managing and documenting cyber security related incidents pan-HP
• Facilitated continuous improvement across multiple teams in HP’s Cyber Defense Center
• Worked and provided guidance to entry level security analysts on daily operational tasks
• Conducted file acquisition using a variety of tools including FTK and Mandiant
• Monitored and investigated systems and use cases using ArcSight ESM and Logger
• Collected and submitted malware samples to McAfee

Palo Alto, CA

• Primary contact for Software and Information Management IT development team’s hardware needs, including new hardware demand, technology refresh and organic growth for mission critical applications
• Coordinated Business Unit IT with Infrastructure Towers and Infrastructure Architects for creating solutions which fulfilled business needs and aligned with IT standards
• Management of exceptions to IT polices, including, documenting new exceptions, defining remediation plans, and extending existing exceptions

Palo Alto, CA

• Worked with application teams to update firewall rules as applications migrated to HP’s “Next Generation Data Centers” (NGDC) and during technology refresh
• Escalation manager for changes needing to be implemented faster than existing change management processes allowed
• Represented business units in company-wide security projects and incidents

Cupertino, CA

• Operated as Infrastructure lead for Hewlett Packard’s Personal Systems Group supporting the Consumer PC, Business PC, Workstations, and Notebook PC global business units
• Lead the Data Center Consolidation effort on behalf of the Personal Systems Group IT
• Managed the Personal Systems Group server reduction project, reducing server footprint by 40%
• Managed server support, including OS builds, OS and application patching, and data backup/recovery for diverse and mission critical applications in remote compute spaces
• Implemented Citrix solution enabling business partners in Asia to securely run proprietary client/server applications not originally designed for external access

• Managed helpdesk team that provided hardware and software support for 200+ internal customers on Hewlett Packard notebook and desktop computers.
• Maintained hardware inventory and provided monthly metrics and billing reports.
• Implemented GHOST imaging for rapid client OS builds reducing setup time by more than 50%.
• Was responsible for tracking all troubleshooting calls, recording fixes on a technical knowledge base and user FAQ self help web page.
• Worked with other support specialists locally and at the division's remote site to ensure implementation of computing standards, leveraging best practices, and knowledge transfer.
• Developed new user checklists, documentation, and handouts.