LaunchPoint provides IT and Operational Consulting for MLM companies and Software Vendors in the Direct Sales Industry. The mission of LaunchPoint has been to support the launch and/or growth of client companies by providing business and information technology consulting; internal and IT project portfolio, program and project management; and executive consulting.

* Leading a major custom software replacement project for a client that is experiencing major business growth. They have doubled in revenue in the past year. * Project has encompassed all aspects of software; including architecture, design, development, deployment, and support. * My role is to lead the development team and ensure successful delivery. * I also work closely with the client to ensure we are providing measurable value.

Responsible for the direction and implementation of technology initiatives at SendOutCards. Building a fantastic development and infrastructure team to deliver exceptional products and tools for our passionate and dedicated independant distributors and customers. Ensuring that the management and employees have the systems needed to support our distributors and customers. Focusing on deliver innovative projects on time and on budget. Preparing SendOutCards for the tremendous growth that is starting now!

Responsible for large client relationship management. Took over management of several large development projects for client and helped to bring them to successful conclusion. Developed and improved client to vendor relationship through consistent delivery and by providing valuable consulting on industry trends, project directions, and technology approaches. Worked to develop effective communication strategies between client and vendor so both could realize value in this relationship.

- Introduced and implemented Agile software development methodologies, improving software development throughput and productivity. - Established best-practice project management and client support practices, increasing the number of clients supportable by the organization.

- Implemented and launched the NetSteps software and social marketing tools in two international offices for Natura, involving multiple business divisions and vendors in four countries. - Instrumental in the continued definition of the project management practices and software development processes of this highly dynamic and growing multi-national company.

Program management on significant IT initiatives, including global content management systems, introduced new SOA and ETL architectures. Also involved with setting strategic IT directions.- Project management, team building and team mentoring for international launch of new content-managed, multi-language websites. - Project planning for global systems integration initiative to allow for a phased approach to achieve seamless commission payout and a single genealogy structure.

- Project management, team building and team mentoring for international launch of new content-managed, multi-language websites. - Project planning for global systems integration initiative to allow for a phased approach to achieve seamless commission payout and a single genealogy structure.

- Implemented entire company operations and IT services, including websites, eCommerce platforms, phone systems, distributor services systems, social networks, and all other company operational platforms.- Spearheaded product development and research. Created business plan based on product development results.

- Turned around failing simultaneous launch of two international offices. Restructured the implementation team, established clear milestones and objectives and hit target launch date for both countries. - Initiated the largest successful project ever undertaken by the Xango IT department, replacing their existing legacy software with software that could support global expansion. Responsible for assembling the project teams, and discovering all gaps between the legacy systems and the new software. Identified all necessary and desirable software changes and planned for the development of these changes. Initiated the data conversion and validation necessary for a successful transition.

- Developed new division; achieved $2.4 million software and client services revenue within 36 months.- Coordinated sales, project management, and software development for over 50 active clients; nurtured customer relations through establishing and maintaining customer database; forecasted client needs and technical support team required.- Built the organization that allowed the company to grow from less than 10 client to more than 80 clients successfully. - Reduced client systems implementation support hours by an average of 40%; successfully instituted training fee on previously free service.- Cultivated, solicited, and secured top 5 software accounts totaling $1 million annually. - Implemented software development life cycle.- Turned around a 3 year stagnant client software implementation in 9 months. Focused on increased client understanding to achieve business and project benchmarks.- Implemented paperless document workflow system for client to achieve increased application and order processing with greater efficiency.

- Implemented, developed, and maintained company software and hardware assets including ERP throughout 11 countries; managed network and application development and support. - Achieved over 20% annual savings through contract negotiations.- Designed and implemented software automation for distribution operation; increased shipping capacity 2X from 400 plus packages to over 900 packages daily with no increase in personnel; upgraded service to allow same day shipping of all packages.- Established standards for company PC and network systems. Developed and implemented software program to achieve over 48% throughput increase with no additional personnel.- Improved the skills and abilities of all my staff, in all areas of responsibility. Through training, mentoring, and coaching. - Major software applications included; Baan, 2021 Software, CA-Unicenter and GroupWise. Operating environments included Microsoft, NetWare, and HP-UNIX. - Responsible for hiring and training of global IT staff. Developed a comprehensive help-desk structure to maintain global network and software support.- Deployed first company website. Implemented inter-office communications; including e-mail and Intranet using a VPN over the Internet to reduce costs and maintain security.