Enterprise Sales representative with over (25) years of experience selling contact center solutions. My customers seek innovative solutions to problems, with the goal of a truly differentiated experience for their customers. I provide software and professional services to enterprises that view the contact center as a strategic investment, with experience in all contact center-centric verticals, including Financial Services, Utilities, Banking, Healthcare and Insurance. With a track record of consistent over-achievement of sales goals, and a passion for the business of improving the customer experience, I have proven to be a true trusted adviser to my customers. In my current position, I work with my customers to enable high value solutions on the Verint Engagement Platform, delivering enterprise listening solutions that enable swift action to enhancing the digital customer experience. Interactive platforms that simplify complexities in delivery of solutions, and integration to the entire Customer Engagement ecosystem.My unique abilities include delivering measurable value to long-term customer relationships, using skills of C-Level selling, Cost/Benefit analysis and complete sales lifecycle management.
Listed skills include Ivr, Cti, Telecommunications, Speech Recognition, and 29 others.