Matt Bates Email & Phone Number

Los Angeles, California, Us

Austin, Tx, Us

At Zenoss, the challenge has been to strengthen the financial foundation and identify new growth markets. While the company has a strong footprint in legacy software for monitoring IT infrastructure, it needed to shift to a cloud-based SaaS offeringWhile at Zenoss…► I improved financial management, raised equity and restructured debt, and revamped the financial plan to align investors, creditors, the board and management. ► We’ve tripled the size of Zenoss Cloud while scaling profitably.The future looks exciting, as we explore further growth avenues and continue to build on the strong foundation we’ve laid this year.

San Antonio, Texas, Us

Rackspace afforded me many opportunities to step outside the traditional finance/CFO role. In this instance, I became GM with full P&L responsibility for the Virginia-based business unit serving the federal government. With a large contract related to the US Census, we needed to step up to meet stringent and time-sensitive requirements.In this six month assignment …► We signed the largest deal in Rackspace history.► We better integrated with Rackspace HQ to support our growth while maintaining our FedRAMP designation.► Stepping into a customer-facing role, I managed key accounts and built an exceptional relationship with our #1 customer.Then it was time to bring in a new GM who had the deep expertise we needed to excel in the government space. I was asked to take on another strategy/operations role at Rackspace but was tempted away by the opportunity to become CFO—and take on a new and significant challenge—at Zenoss.

San Antonio, Texas, Us

In my prior role, I was instrumental in taking the company private after nearly nine years of being publicly traded. Now, with new PE investors on board, it was essential to reduce costs and improve efficiencies. I was asked to lead the transformation effort.Concurrently, with a major leadership shift following the buyout, I took on two additional interim roles: Chief Financial Officer and Chief Human Resources Officer.Among the achievements of this busy 18-month period …► I launched the company’s first Transformation Management office and recruited an energetic team of more than 100 Rackers. Their mission: Seek out and destroy unnecessary costs, unneeded processes, unprofitable practices. Our results: More than $150M in cash savings.► Concurrently, I led the end-to-end process of acquiring Datapipe and completed the integration of TriCore; refinanced the LBO Term Loan; and led earnings calls to keep creditors up to speed.► Before recruiting and onboarding a new CHRO, I restructured the HR organization, directed several workforce reductions, and launched offshoring and nearshoring projects in support of global workforce management.

San Antonio, Texas, Us

Previously the dominant player in managed hosting, Rackspace now faced gorilla competition from Amazon, Microsoft, and Google. A new scenario meant a shift in strategy.► Part 1: Pivot to partner with the three giants, rather than compete head-to-head. That meant rolling out a new Managed Cloud offering. I played a leadership role in creating the business plan, pricing model, and launch strategy. We were so successful, we became “Partner of the Year” with both Amazon and Google.► Part 2: Explore options for taking the company private in order to undergo our transformation out of the public spot light. I was in charge of all of the finance-related due diligence—an exhaustive process of digging up data, creating analysis, and answering deep, detailed questions from very sophisticated PE investors.► Outcome: We were purchased in a $4.4 billion leveraged buyout by Apollo Global Management, and I then set to work leading the transition to our new status as a private company.

San Antonio, Texas, Us

Strategic finance leader driving product and strategy initiatives throughout the company. Owner of key functional areas including pricing and business model evolution. Supported the launch of the Rackspace Open Cloud. Key responsibilities include strategic and long term planning, pricing, product profitability and economics, and capital planning. Also revamped annual planning process to focus on metrics-based resource allocation.

San Antonio, Texas, Us

Lead end to end process of Anso Labs acquisition including negotiating terms, completing due diligence and integration. Supported end to end process of Cloudkick acquisition. Supported development of strategy for Rackspace Private Cloud including product offerings and pricing. Supported development of Cloud and OpenStack ecosystems with partnership agreements.

San Antonio, Texas, Us

Supported SVP of Support and Chief Operating Officer in this role. Led efforts around helping Rackers understand how their actions with customers impact the economics of the business. Major focus on key financial metric of revenue churn. Developed key analytics around the economics of our NPS (Net Promoter Score) initiatives which were presented to our Board of Directors and at the NPS Loyalty Forum. Lead new an initiative called the Process Forum where Rackers from across the company recommended cross functional processes and took them through the Lean Six Sigma methodology of DMAIC.

San Antonio, Texas, Us

Overall responsibility for financial planning and analysis (FP&A), budgeting and financial operations. Lead company-wide process to build corporate and segment business models. Lead annual global planning process and presented plan to Board of Directors for approval each year. Created definitions and processes for reporting key financial and operating metrics. Worked with executive team and Board of Directors on special projects. Lead hiring efforts to build and develop finance team. Supported and lead parts of several key initiatives at Rackspace including:• Capital raising events including: $148M IPO and $245M Revolving Credit Facility• Acquisition of Webmail.US, Slicehost and Jungle Disk, with deal analytics and financial integration. • Acquisition of 1.2M sq ft mall and conversion to office space, aka “Project Castle”• Acquisition of datacenters• International expansion• Cash and equity-based incentive plans• Creation of Investor Relations practice• Financial training for Managers and front line Rackers

San Antonio, Texas, Us

Developed pricing methodology and a series of Excel-based tools that transformed the way Rackspace sets prices for all deals, products and services. The model uses predictive cost of revenue assumptions and capital employed to calculate ‘grades’ based on IRR and EVA thresholds which facilitated decision making and lead to key customer wins such as YouTube, Atari and Oakley. Built reporting model that allocated consolidated income statement into individual team and segment P&Ls. Lead analysis for several M&A initiatives including the divestiture of a low-end hosting division called ServerBeach.

San Antonio, Texas, Us

Worked on launch of Rackspace’s high-end Microsoft-based hosting platform – Intensive Hosting. Built first financial model, budget and pricing tools. Lead a team that organized the company in fulfilling requirements for Microsoft’s Gold Certification which was key in winning Microsoft’s Hosting Solutions Provider of the Year award.

Baltimore and Hong Kong offices

Mba, Management

Ba, International Relations, Business

Education record