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Matt Benjamin Email & Phone Number
Consultant, Transformation Partner - Insurance
at
Sutherland
1 work email found
@mercer.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Consultant, Transformation Partner - Insurance
Location
Conway, New Hampshire, United States
Who is Matt Benjamin? Overview
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Quick answer
Matt Benjamin is listed as Consultant, Transformation Partner - Insurance at Sutherland, based in Conway, New Hampshire, United States. AeroLeads shows a work email signal at mercer.com and a matched LinkedIn profile for Matt Benjamin.
Matt Benjamin previously worked as Board Advisor at Transform-Cx Inc. and Partner, Operations & Technology Customer Engagement Leader at Mercer. Matt Benjamin holds Bachelor Of Science In Business Administration (B.S.B.A), Management And Finance from University Of Massachusetts Lowell.
Company email context
Email format at Sutherland
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{first}.{last}@mercer.com
86% confidence
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Profile bio
About Matt Benjamin
Mix equal parts visionary leadership, customer experience and digital strategy then stir gently. Pour over a glass filled with product innovation and transformational thinking. Add a touch of complex problem solving and outcome orchestration. Garnish with a slice of all around nice guy.My professional career spans over 20 years of experience within the employee benefits and financial services verticals for the world’s leading professional services firm in risk, strategy and people - Marsh McLennan. My passion and expertise lies within defining, implementing and leading customer experience driven product strategy and operations with an emphasis on digital transformation, omni-channel experience and customer / colleague engagement. I'm a strategic and visionary leader that thrives in ambiguity, excels in simplification and solving of complex problems while having a passion for expertly orchestrating and executing measurably improved customer, colleague and company outcomes. Over the years I've demonstrated a proven track record as both a large-scale professional service / core operations leader as well as an individual contributor sponsoring and leading multi-million dollar cross-functional strategic programs.Some of my best-in-class skills include executive leadership, customer experience, digital strategy, transformation, solution innovation, operations, product management, technology modernization, P&L management, efficiency generation, process optimization, project and program management, thought leadership, colleague engagement, communication and presentations.To keep life well-balanced I'm also an avid traveler who has a passion for the great outdoors (hiking, running, surfing, camping and more). I love to cook, brew my own beer and roast my own coffee. And every now and then you'll find me playing the guitar or working on some form of DIY home improvement project.For a complete copy of my resume, or to simply connect, feel free to contact me directly through e-mail or LinkedIn.
Current workplace
Matt Benjamin's current company
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8 roles
Matt Benjamin work experience
A career timeline built from the work history available for this profile.
Board Advisor
CurrentProvide strategic guidance and advice to Transform-CX Inc., a global customer experience solution provider committed to delivering cutting-edge solutions and services that transform the way businesses interact with their customers and enhance their level of customer engagement and operational effectiveness.
Jan 2024 - Present
Consultant, Transformation Partner - Insurance
CurrentProvide consulting and advisory services to Sutherland’s Global Insurance vertical by bringing insurance, broking and benefits administration digital customer experience and operational transformation insights to further develop target areas of business opportunity and fuel new growth. Specific responsibilities include business development, solution.
Oct 2022 - Present
Partner, Operations & Technology Customer Engagement Leader
In my role as U.S. & Canada Customer Engagement Leader I led upwards of 1,000 customer experience professionals and the successful delivery of service to over 2,000 clients and their 160M eligible employees through the orchestration of a constantly evolving omnichannel digital experience, contact center operation and enablement / shared services team.Key.
Apr 2019 - Feb 2022
Partner, Transformation & Automation Strategy Leader
As Transformation and Automation Strategy Leader I was responsible for leading global operations transformation strategy through a targeted suite of initiatives focused on process simplification, robotics process automation, artificial intelligence and digital customer engagement. During this time I acted as an advisor and consultant to both internal and.
Mar 2016 - Mar 2019
Principal, Digital Experience Product Leader
As Digital Experience Product Leader I engaged with executive leadership and cross-functional leaders to evaluate current state digital experience, recommend future state vision and ultimately own the implementation of a market leading digital experience through a multi-year strategic program, inclusive of client migration and new client implementation.Key.
May 2013 - Feb 2016
Principal, Institutional & Individual Retirement Product Manager
During my time as Institutional & Individual Retirement Product Manager I defined, implemented and managed institutional and individual retirement product strategy for upwards of 1M participants and $70B in AUM across defined contribution plan administration, retail and self-directed brokerage platforms, rollover servicing capabilities and retirement.
May 2006 - Apr 2013
Various Product & Operations Management Roles
Extensive service, operations, and product development responsibilities with respect to retail financial products and services including mutual funds, IRA’s, rollovers, higher education savings, and brokerage accounts.
Oct 2000 - Apr 2006
1 education record
Matt Benjamin education
FAQ
Frequently asked questions about Matt Benjamin
Quick answers generated from the profile data available on this page.
What company does Matt Benjamin work for?
Matt Benjamin works for Sutherland.
What is Matt Benjamin's role at Sutherland?
Matt Benjamin is listed as Consultant, Transformation Partner - Insurance at Sutherland.
What is Matt Benjamin's email address?
AeroLeads has found 1 work email signal at @mercer.com for Matt Benjamin at Sutherland.
Where is Matt Benjamin based?
Matt Benjamin is based in Conway, New Hampshire, United States while working with Sutherland.
What companies has Matt Benjamin worked for?
Matt Benjamin has worked for Sutherland, Transform-Cx Inc., Mercer, and Putnam Investments.
How can I contact Matt Benjamin?
You can use AeroLeads to view verified contact signals for Matt Benjamin at Sutherland, including work email, phone, and LinkedIn data when available.
What schools did Matt Benjamin attend?
Matt Benjamin holds Bachelor Of Science In Business Administration (B.S.B.A), Management And Finance from University Of Massachusetts Lowell.
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