Matt Begue Email & Phone Number

San Francisco Bay Area

PROFESSIONAL SERVICES MANAGER—WORLDWIDE FIELD OPERATIONSo Leading Program Management and Systems Integration teams globally in the delivery of enterprise software products o Overseeing all personnel management aspects including; individual deliverables, system deliveries and scheduling, ensuring projects are deployed on time in accordance with project requirementso Overseeing all product installation, integration and test operations—from sales hand-off to customer acceptanceo Managing all escalations related to customer deployment needso Leading technical and non-technical dicussions of projects with client management teams.o Developing and Maintaining long term positive relationships with clientso Working closely with Minerva’s Quality Assurance and Developement teams o Serving as intermediary for Minerva sales and technical teams when needed

San Francisco Bay Area

PROGRAM MANAGER—INTEGRATION SOLUTIONS GROUPo Coordinated and managed multi-million dollar, multi-vendor, IP Video deployment o Administered all vendor personnel schedules, tasks, system deliveries, installation and test operationso Performed as key customer advocate and associate throughout project

Greater Chicago Area

BUSINESS MANAGER—SYSTEM INTEGRATION MANAGER o Direct report to VP Global Solutions o Managed Broadband Professional Services groupo Managed service revenue, including service margin and scope control o Communicated professional service need analysis to sales teams o Authored all system integration RFP responses o Supported key sales campaign design for the broadband wireless industrySYSTEM MARKETING MANAGER—OPERATION AND NETWORK INTEGRATION SERVICES o Administrated integration and professional service design of Management System productso Managed design of Network and Customer Operations services o Managed delivery of OSS, NMS, and EMS integration serviceso Led sales campaign support for management system and IT servicesPROGRAM MANAGER—NETWORK INTEGRATION SERVICESo Led first million dollar cable telephony operations contract for major MSO ILEC in Europeo Planned DCN, TDM Telephony and Consumer IP Data Network o Managed Pre-sales, product applications and trials o Managed Post-sales and broadband telephony deployment operations o Managed Cable Data Modem transport deployment and IT System Integration

Greater Chicago Area

PRODUCT LINE MANAGER—DIGITAL MEDIA GROUPo Led digital set-top product cost analysis and pricing team o Managed all RFP responses for producto Directed product sales support o Managed Product change proceedures o Authored New product definitions including; general specifications, performance standards and time-to-market analysiso Developed competitive, financial and ongoing cost reduction analysis and product planningPROJECT MANAGER—DIGITAL MEDIA GROUPo Supported Technical contract negotiations on US largest digital set top box contracto Coordinated cutting-edge customer support to major digital set top box customero Key tactician in Chicago based indeavor to codesign and OEM QAM MPEG Digital STB procuct o Coordinated Digital STB product factory roll-out in Chihuahua, Mexico APPLICATIONS ENGINEER—NETWORK SYSTEMSo Engineered SNMP Management Systems marketing support o Coordinated digital video and control application field tests o Spearheaded key marketing operations as lead technical engineer for Digital and Advanced Anolog productso Designed field equipment database, managing and tracking millions in support and demo equipment

Greater Chicago Area

MANAGER TECHNICAL PRODUCT SUPPORT, PROJECT and DESIGN ENGINEERo Reduced development time to market of digital control project o Created highly effective cross training virtually eliminating manufacturing down timeo Developed C+ compiler used for FPLA design & Designed EPLD digital control productso Created custom test equipment used effectively in the test and diagnostics of headend and field equipment