Over 25 years of sales excellence in a call center environment focusing on developing business to business and public sector sales relationships, including more than 15 years of sales management. Over 10 years of sales training and training management experience focusing on representative development and revenue goal attainment. Successful management career marked by numerous awards, promotions and increased responsibilities. Proven ability to combine effective people management with business process improvement to maximize employee productivity and drive incremental revenue. Astute in gap analysis, identifying areas in need of improvement with the ability to develop and implement plans to overcome obstacles. Reputable team builder with a genuine desire to foster and develop sales leaders resulting in the retention of top performers.Specialties: Predictive Index CertifiedSituational LeadershipEmployee Development