Matt Beran Email & Phone Number

Greater Minneapolis-St. Paul Area

United States

News and information for improving IT experiences. Ticket Volume connects a community of Service Management professionals with new ideas and perspectives. Powered by InvGate. New episodes each week!

Volunteering my marketing and technology expertise to this non-profit. One of the best networking groups for service desk and helpdesk managers in the country!

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Building the experiences and services needed for a successful business.

Chaska, MN

From business process consulting to marketing and mentoring, Launch helps me help others and make a difference for housing unstable young adults.

Greater Minneapolis-St. Paul Area

• Marketing strategy and execution
• Event and Content marketing
• Marketing automation and Communication
• Engagement and conversion measurementCreatives in digital, written and printed content.

Planning, Design and Execution of content to support clients, process, business, technical and sales efforts. This is one of my most rewarding opportunities to drive design maturity and innovate at all levels of the business.

Minnesota

Currently: smart people dream up things and I build them.Addicted to constantly innovating our collaborative practices.Constantly looking through our knowledge base for things I can share publicly for the betterment of our industry and others.Working to develop concepts to communicate and teach abstract ideas in a lasting manner.This role started as a.

http://hackbiztech.com

News, speculation and curation - this podcast covers the enterprise tech industry.

Our global combined guests have over 100,000 Twitter followers!Our global combined recording hours are now 300!Our first US show was recorded on February 7, 2010Our global guests are made up of 17 CEO’s, 11 CIO’s, 17 Industry Analysts from 5 firms, 61 ITIL Authors & Pioneers!

Process consulting, requirements definition, design documentation, Service-Now implementation, testing and project management.

Entire life cycle web development. Served many small businesses by creating a webpresence for their particular market.Daily Windows and OSX contractual support.

Leading a team of support professionals, providing service to a global company.Responsibilities and duties included: process development and improvement, escalationmanagement, end-user communication, and general advanced windows and applicationsupport. Some of my main accomplishments include: developing a training program fornew hires, rolling out a mobile.

Responsibilities and duties included: development of support tools, database integration toincrease daily work flow, new hire orientation, creation of training materials for customers,overnight and on-call support, web development and design, and internal end-user andnetwork troubleshooting.

Phone and in-person support to both students and staff. Extensive hardware and softwaretroubleshooting across several platforms and many applications.