Matt Beran Email and Phone Number
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Matt Beran phone numbers
I'm a curious guy with a passion for good systems, informed design, and building things that matter. I guess that's why I'm all over the place.My 20+ years of experience in Service Management and Customer Service made me somewhat of an IT Industry Analyst. So I'm always eager to advise, help, and there's no denying it, I love to discuss these topics at length.Right now, I'm InvGate Product Specialist — and since I talk tech, design, and experiences so much, they gave me a mic to create a podcast focused thereon!So now you can hear me at least once a week. If you're interested in Service Management, Leadership, Experience, and Technology, you should tune into Ticket Volume (and reach out to share your thoughts!).
Invgate
View- Website:
- invgate.com
- Employees:
- 82
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It Industry AnalystInvgate Nov 2021 - PresentGreater Minneapolis-St. Paul Area
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HostTicket Volume Apr 2022 - PresentUnited StatesNews and information for improving IT experiences. Ticket Volume connects a community of Service Management professionals with new ideas and perspectives. Powered by InvGate. New episodes each week!
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Volunteer Board MemberHdi Minnesota 2008 - PresentVolunteering my marketing and technology expertise to this non-profit. One of the best networking groups for service desk and helpdesk managers in the country! -
Sr. Experience ArchitectLinium Is Now Cognizant - Your Elite Servicenow Partner Feb 2021 - Nov 2021Greater Minneapolis-St. Paul Area -
Sr. Experience ArchitectNess Digital Engineering Sep 2019 - Feb 2021Greater Minneapolis-St. Paul AreaBuilding the experiences and services needed for a successful business. -
Volunteer StaffLaunch Ministry Jan 2017 - Oct 2020Chaska, MnFrom business process consulting to marketing and mentoring, Launch helps me help others and make a difference for housing unstable young adults. -
Marketing DirectorKinetic Data Jan 2016 - Sep 2019Greater Minneapolis-St. Paul Area•Marketing strategy and execution•Event and Content marketing•Marketing automation and Communication•Engagement and conversion measurementCreatives in digital, written and printed content. -
Design And MarketingMaryville Consulting Group Jun 2014 - Jan 2016Planning, Design and Execution of content to support clients, process, business, technical and sales efforts. This is one of my most rewarding opportunities to drive design maturity and innovate at all levels of the business. -
Service Management ConsultantMaryville Consulting Group Sep 2011 - Jan 2016MinnesotaCurrently: smart people dream up things and I build them.Addicted to constantly innovating our collaborative practices.Constantly looking through our knowledge base for things I can share publicly for the betterment of our industry and others.Working to develop concepts to communicate and teach abstract ideas in a lasting manner.This role started as a process consultant and kept moving into ServiceNow development, project management, training, org change, marketing, product development, podcasting, graphic artistry, creative services and collaboration.
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Co-HostHacking Business Technology Podcast Jan 2014 - Jun 2015Http://Hackbiztech.ComNews, speculation and curation - this podcast covers the enterprise tech industry.
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Co-HostItsm Weekly Podcast Feb 2010 - Oct 2013Our global combined guests have over 100,000 Twitter followers!Our global combined recording hours are now 300!Our first US show was recorded on February 7, 2010Our global guests are made up of 17 CEO’s, 11 CIO’s, 17 Industry Analysts from 5 firms, 61 ITIL Authors & Pioneers!
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Itsm ConsultantCognizant Technology Solutions Dec 2010 - Sep 2011Process consulting, requirements definition, design documentation, Service-Now implementation, testing and project management. -
Freelance Web Developer And Technical ConsultationBeran Technical Solutions Jan 1995 - Nov 2010Entire life cycle web development. Served many small businesses by creating a webpresence for their particular market.Daily Windows and OSX contractual support.
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HostItsm Weekly Podcast 2009 - 2010
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Service Desk Team LeadAmerican Medical Systems Jan 2007 - 2010Leading a team of support professionals, providing service to a global company.Responsibilities and duties included: process development and improvement, escalationmanagement, end-user communication, and general advanced windows and applicationsupport. Some of my main accomplishments include: developing a training program fornew hires, rolling out a mobile workforce, and improving I.T. service. -
Service Desk Team LeadAmerican Medical Systems Inc. 2007 - 2010
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Technical Support RepresentativeInnovative Computer Software Mar 2004 - Sep 2007Responsibilities and duties included: development of support tools, database integration toincrease daily work flow, new hire orientation, creation of training materials for customers,overnight and on-call support, web development and design, and internal end-user andnetwork troubleshooting.
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Consulting AssistantGustavus Adolphus College Jan 2000 - Jan 2004Phone and in-person support to both students and staff. Extensive hardware and softwaretroubleshooting across several platforms and many applications.
Matt Beran Skills
Matt Beran Education Details
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English; 2004
Frequently Asked Questions about Matt Beran
What company does Matt Beran work for?
Matt Beran works for Invgate
What is Matt Beran's role at the current company?
Matt Beran's current role is Connecting the IT community by listening and sharing everything! Ticket Volume Podcast Host and Product Marketing Geek at InvGate.
What is Matt Beran's email address?
Matt Beran's email address is er****@****ail.com
What is Matt Beran's direct phone number?
Matt Beran's direct phone number is +161227*****
What schools did Matt Beran attend?
Matt Beran attended Gustavus Adolphus College.
What skills is Matt Beran known for?
Matt Beran has skills like Innovation, Humor, Media Creation, Blunt Honesty, Digital Collaboration, It Strategy, Leadership, Business Process, Bowtie, It Service Management, Itil, Service Management.
Who are Matt Beran's colleagues?
Matt Beran's colleagues are Florencia Aquino, Marco Erijman, Luciano Emanuel Tabasso, Travis Alford, Vanessa V., Mathias Alejandro Salva, Nicolas Iamarino.
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Matt Beran
Transportation & Public Works Project Manager At E & A Consulting Group, Inc.Lincoln, Ne1eacg.com -
Matt Beran
Naperville, Il2gmail.com, lauterbachamen.com10 +151555XXXXX
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4gmail.com, fieldglass.com, bgcc.org, mercyhome.org3 +131273XXXXX
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