Matt Hilton Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Statesville, Nc

COO/CAO for a 19 year old family-owned, multi-division company. Managing day-to-day operations, financial, and administrative activities, which include establishing overall goals and metrics, assessing risks, driving new company growth, sourcing and implementing new processes or systems to move the company forward.• Cross-Functional Executive who provides support, coverage, and training for various roles within the company.• Lead all financial functions, including reporting, forecasting, and accounting.• Process weekly payroll for up to 25 employees and upwards of $1M annually. Researched, interviewed, and selected the best payroll platform to fit the company’s needs.• Handled receivables, title work, and document processing for over 3,000 units during my tenure.• Recognized the need for a division wide CRM program. Researched, selected, and implemented the program as well as provided staff training on use and best practices increasing customer management and retention.• Led a full rebranding project by identifying and selecting providers (i.e. inventory management systems, website, advertisement venues) to create distinct brand separation and continuity between different company divisions.• Increased web traffic 310% in 2018-2019 and an additional 70% from 2019-2020 by researching and sourcing the best provider for new division websites while also implementing SEO/SEM.• Reduced company wide merchant service fees 60% by interviewing and selecting new providers.• Reduced company costs of promotional giveaways by 30% without cutting quality or number of products offered.• Optimized the inventory system already in place by creating new processes for efficiency in record keeping. • Created and maintained a parts department to support our powersports division and provide an additional source of revenue.• Resolve highly escalated customer issues to ensure positive experience and continued loyalty.

Mooresville, North Carolina, United States

Create the organizational structure and administration of a production department at a satellite campus through management and training of volunteers while advising and collaborating with various leadership teams (pastoral, worship, production) to maximize resources and effectively plan services ensuring a seamless worship experience across multiple campuses.• Lead a team of 20+ volunteers at my local campus by recruiting, training, scheduling, and guiding them through weekly live events.• Onboard and train new volunteers in all production and technology areas, including audio, video/graphics, and lighting.• Communicate with different leadership teams weekly to evaluate our goals and ensure we’re effectively executing the church-wide vision.• Mitigate risk through communication and preparation of contingency plans for live events and broadcasts.• Tactfully mediate difficult situations among volunteers and/or staff members.• Serve as primary troubleshooting and management contact for audio, video, and lighting systems at the campus.• Maintain, update, and make small repairs of campus wide audio/visual equipment and computers.

Nashville, Tn

• Reviewed and entered clients' songs into multiple systems ensuring that their works were accurately and effectively registered with third-party licensing agents across the globe. • Actively tracked clients' catalogs of work that were cut and released and communicated song activity with the administration team so uses could be licensed and monetized.• Registered and maintained clients' works at the US Library of Congress.• Worked with publishers and sub-publishers to ensure all incoming data was correct and efficiently processed on both ends. • Created new processes for efficiently organizing and optimizing the company's databases.• Assisted with licensing and quarterly royalty processing.• Generated and audited financial reports for both the company and clients.

• Maintained and registered clients' songs in internal systems, PRO’s, and foreign sub-publishers.• Indexed and maintained clients' catalogs at the US Library of Congress.• Assisted with quarterly royalty processing.• Generated financial reports for clients.

Franklin, Tennessee, United States

Assisted with accounting and financial management for musicians and music industry related businesses.

Bachelor Of Business Administration - Bba, Finance, General

Bachelor Of Business Administration - Bba, Music Musiness