Matt Bloedow Email & Phone Number

• Actively leading a diagnostic product team that is focused on championing integrations to on-premise practice management software, that would prove to deliver critical revenue to the business• Required, as the team’s Product Manager, to follow SAFe (Scaled Agile) guidelines that are enacted by the development organization• Work closely with offshore contingent resource teams on development and rigorous testing efforts• Responsible for partnering with senior product leadership on… Show more • Actively leading a diagnostic product team that is focused on championing integrations to on-premise practice management software, that would prove to deliver critical revenue to the business• Required, as the team’s Product Manager, to follow SAFe (Scaled Agile) guidelines that are enacted by the development organization• Work closely with offshore contingent resource teams on development and rigorous testing efforts• Responsible for partnering with senior product leadership on drafting statements of work (SOW’s) that the scrum team would be responsible for delivering• Design wireframes for future initiatives to guide the team on UI/UX functionality Show less

Appleton, Wi

• Hired on as the company’s first Product Owner, by title, which sparked additional roles to be hired after the scrum team’s performance and delivery increased• Lead multiple project teams as Product Owner for newly-developed member and client facing portals being brought to market by the company• Sole proprietor of the product backlog, which included writing each user story and producing roadmaps based off current forecasting• Performed various duties that are typical for a Product… Show more • Hired on as the company’s first Product Owner, by title, which sparked additional roles to be hired after the scrum team’s performance and delivery increased• Lead multiple project teams as Product Owner for newly-developed member and client facing portals being brought to market by the company• Sole proprietor of the product backlog, which included writing each user story and producing roadmaps based off current forecasting• Performed various duties that are typical for a Product Manager, QA, and Business Analyst, that concentrated on launching products and ensuring quality delivery• Documented and owned release plans for the portals, that followed a bi-weekly cadence, which included frequent communication and assembly of release notes• Collaborated with key stakeholders and executive sponsors to refine and confirm the team’s active priorities• Presented project status updates and demonstrations of the scrum team’s recent accomplishments to executive leadership on a quarterly basis• Facilitated meetings with subject-matter-experts to gather requirements on a regular basis• Followed Angular and Material Design content for how the user interfaces of the web portals should be aligned• Became acquainted with API’s and Microservices, while the company was enhancing their technology stack, off of their legacy monolithic claim adjudication system • Coordinated with several departments on line-of-business requirements for members of Commercial, Exchange, Medicaid, Medicare Part D, EGWP• Complied with Section 508, WCAG 2.1, and ADA needs on member-facing portals Show less

Oshkosh, Wisconsin

• Served as Product Owner, by recommendation of management, for two years on the company’s newly acquired web-based flagship practice management solution• Formulated release plans and acted as release manager for eVetPractice, which had roughly 2,000 active veterinary practices in the United States• Worked closely with the Product Manager(s) on aligning the backlog with the product roadmap• Often coordinated with international teams on product launch objectives and requirements that… Show more • Served as Product Owner, by recommendation of management, for two years on the company’s newly acquired web-based flagship practice management solution• Formulated release plans and acted as release manager for eVetPractice, which had roughly 2,000 active veterinary practices in the United States• Worked closely with the Product Manager(s) on aligning the backlog with the product roadmap• Often coordinated with international teams on product launch objectives and requirements that were focused on internationalizing company solutions Show less

Oshkosh, Wisconsin Area

• Hired on initially as Product Owner, to lead initiatives for the core practice management solution, which had over 3,500 active veterinary practices utilizing across North America• Recommended to serve as Product Owner on an alpha project, which was intended to design a competing cloud software that was the first to be brought to market by the company

Oshkosh, Wisconsin Area

• Assisted with various supervisory duties including; scheduling technicians, monitoring call times to improve efficiency, and helping co-workers troubleshoot difficult calls• Performed various employee exit and entry duties, based on customer support attrition and new hires• Wrote and administered technical examinations, which would be utilized for support technician promotions• Managed corporate client accounts, that required high-touch customer service and necessary technical… Show more • Assisted with various supervisory duties including; scheduling technicians, monitoring call times to improve efficiency, and helping co-workers troubleshoot difficult calls• Performed various employee exit and entry duties, based on customer support attrition and new hires• Wrote and administered technical examinations, which would be utilized for support technician promotions• Managed corporate client accounts, that required high-touch customer service and necessary technical skillset of the corporate version of the practice management software Show less

Oshkosh, Wisconsin Area

• Resolved highly-technical integration issues related to diagnostic lab equipment, digital x-ray, and credit card devices• Frequently collaborated with partners and vendors to troubleshoot issues, establish integrations with the core practice management software, and setup training sessions• Participated in quality assurance of the core practice management software to validate ahead of product releases to clients

Oshkosh, Wisconsin Area

• Supported the core practice management software program by assisting clients over the phone, chat, and email• Performed advanced troubleshooting of windows operating systems, printers, computer hardware, and integrating software• Scheduled and attended on-site client visits for software training and hardware installation

Ripon, Wisconsin

Summer Help