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Transformational CRM leader, helping companies connect with and manage their most important resource, the people engaging with their brand. 10+ years driving optimal outcomes of client experience through the customer journey. Exceptional at analyzing Sales and Marketing funnels to determine where potential risk could occur and driving change through development of content, internal processes, team training/enablement and sales tools/systems.Cross functional conductor of information to lead new initiatives, monitor tactics and measure success of new implementations, ideas, and strategies.I've had the pleasure of working in Automotive, Technology, Healthcare and SaaS industries and experienced in the full lifecycle of client. This includes time spent in quota carrying sales roles through customer success and support. These experiences have given me a strong business acumen and the ability to see all projects through the eyes of each stakeholder, aiding in harmonization of team initiatives.
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Director Of Revenue OperationsHerff Jones Jan 2023 - PresentIndianapolis, Indiana, Us -
Vice President Revenue Operations And EnablementSurepoint Technologies Oct 2021 - Oct 2022Cincinnati, Ohio, UsLed Revenue Operations for a mid-sized Saas technology company responsible for Client Journey Management, Sales Enablement, Funnel Analysis, Tech stack management, territory planning and GTM Strategy.Heavy emphasis on client experience, specifically how they engaged/interfaced with the Surepoint Marketing and Sales teams as they were discovering, considering and making a decision on a product. This was a complex sale as it required multiple touch points, deep discovery and identification of influencers that had a complex persona mix.Drove pipeline velocity which resulted in decreased days in cycle and increased conversion rates by matching messaging, outbound cadences and marketing automation with company initiatives and best practices from discovery.Developed metrics, KPIs, dashboards and reports to give visibility into new imitative performance which allowed the organization to be agile and dynamic as new insights were brought into the team. -
Director Of Sales Operations And EnablementCentria Healthcare Sep 2018 - Oct 2021Farmington Hills, Mi, UsLead Sales Operations with a heavy focus on customer journey, sales team effectiveness and process improvement. In this role I was responsible for creating a world class Sales/Revenue operations function to support multiple Sales teams to fuel growth and support families seeking services. -
Director Of Marketing, Sales And Sales OperationsCentria Healthcare Aug 2015 - Sep 2018Farmington Hills, Mi, UsCreated Sales and Marketing teams from the ground up. I lead a team of Marketing and Sales professionals during the stages of growth for a mid sized healthcare organization. I built out the marketing function including the four pillars (Product, Price, Place and Promotion) to inform buyers of our brand. Trained and onboarded new Sales team members, including "ride alongs", pitch feedback sessions and sales playbooks.
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National Sales Leader & Crm AdminIrule/Oncontrols Apr 2013 - Aug 2015Responsible for Global Sales and Sales Process creation. Owned reseller, distributor and partner relationships in U.S, Canada, China and Australia. Managed CRM RFP and rollout to aide growing Sales Teams in contact and relationship management. Acted as a liaison between customer needs and product development to aide in custom product creation with high ROI accounts.Highlights:120% quota attainment during tenureYear over year sales increase of 115%.
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Client Care Coordinator And SalesCentria Healthcare Aug 2012 - Apr 2013Farmington Hills, Mi, UsCoordinated supply and demand with client needs. Responsible for customer success and satisfaction by providing white glove service to field team members and clients.
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Senior Technical SalesPaulsons Audio Video Dec 2007 - Aug 2012Farmington Hills, UsQuota leader in a boutique, retail, Audio/Video company. Acted as a technology consultant, leading clients down a technology journey while delighting them with white glove service and support. -
Mortgage BankerQuicken Loans May 2007 - Jul 2007Detroit, Mi, Us
Matt Blouin Skills
Matt Blouin Education Details
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Western Michigan University - Haworth College Of BusinessBusiness Administration; Sales/Marketing -
Rejuvenation Of New OrleansMarketing
Frequently Asked Questions about Matt Blouin
What company does Matt Blouin work for?
Matt Blouin works for Herff Jones
What is Matt Blouin's role at the current company?
Matt Blouin's current role is Business Strategy Leader | Mentor.
What is Matt Blouin's email address?
Matt Blouin's email address is ma****@****sav.com
What is Matt Blouin's direct phone number?
Matt Blouin's direct phone number is +124829*****
What schools did Matt Blouin attend?
Matt Blouin attended Western Michigan University - Haworth College Of Business, Rejuvenation Of New Orleans.
What are some of Matt Blouin's interests?
Matt Blouin has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Health, Children, Cooking, Gardening.
What skills is Matt Blouin known for?
Matt Blouin has skills like Sales, New Business Development, Marketing, Management, Account Management, Marketing Strategy, Customer Service, Sales Management, Business Development, Product Marketing, Selling, Social Media Marketing.
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