Matt Bolf Email & Phone Number

Orlando, FL

• Lead and manage the daily responsibilities andactivities of the fleet department for all North America lines ofbusiness. Primary duties include managing and leading processes forthe continuous improvement of the.
• Lead the development, evolution, and implementation of the strategies and tactics necessaryto deliver the ultimate Rentokil North America Fleet experience to our customers.
• Supervise the designing, documenting, and implementing workflow process intended tomaximise resources, facilitate personnel development, ensure department stability, and delivergreat customer service.
• Operate within the annual CAPEX and Acquisition budget parameters set by the broaderbusiness.
• Identify alternative options and operational efficiencies to improve profitability, through costreductions.
• Analyze performance metrics reflecting work volume, trends and service levels of servicesoperations.Develop and refine existing Fleet Department Policies, Procedures and current guidelines.

With a fleet of 8,000 vehicles ranging from Class 1 to Class 8 Rentokil NA provides me a wide range of experience in the fleet industry. I am focused on providing a fit for purpose vehicle to the field that is also cost effective for the company. I also operate as the USDOT Compliance Manager. I work to make sure that Rentokil NA stays compliant with all 4.

Elmhurst, IL

North Aurora, IL

I open and close the store on weekends. I handle all transactions and nightly deposits. I aid customers in the choosing of colors, products, and supplies. I handle customer complaints and problems. I tint and match paint for customers.

Dekalb IL

I supervise Intramural Sports Referees at NIU Recreation Services. I handle student complaints and issues. I make sure my referees have everything they need to be successful. I supervise multiple sports including softball, hockey, basketball, and many others.

I recruited roughly 30 volunteers to help aid high school students and their families tour NIU residence halls. I coordinate all activities and managed the entire day's operations.

Elmhurst, IL

• Supervisor of 6 first-year interns including scheduling and project management.
• Improvement Projects including: Cartridge Recycling, Rechargeable Flashlights, Facebook Page Remake, Service Technician Development Program and 360 Service Evaluation Survey.
• Shadowed Director of Operations, Training Director, Regional and Service Managers to gain a better understanding of the Service Team.

• Created Customer Satisfaction survey concept which is now in use by Customer Service Department
• Presented Recycling concept to senior management on ways to reduce our impact on the environment while saving money.
• Completed 2 week sales training, shadowed Regional and Service Managers, shadowed Service Technicians, worked with all departments in Elmhurst office to gain understanding of the whole company operations.

Ran a $40,000 house painting business. Handled all sales, marketing, production and management of six employees. Responsible for getting leads and closing the sale as well as production of each job site.I worked between 60 to 80 hours a week running the business.

I supervised five employees at a time. I handled all problems that arose including customer complaints, mechanical issues, and technical issues. I was in charge of the store's funds, including the nightly deposits and all cashier drawers.

Bachelor'S, Business Administration

Activities and Societies: Lead Guide, Lambda Sigma Sophomore Honors Fraternity, NIU Honors Program, Honors Student Association, Business.

High School Degree, General Studies

Activities and Societies: National Honor Society, Varsity Baseball Captain, Varsity Football